At a Glance
- Tasks: Join a team to exceed operational expectations and deliver exceptional customer service.
- Company: Smartestenergy, a global leader in energy solutions with a diverse culture.
- Benefits: Flexible working, competitive salary, and opportunities for career development.
- Other info: Hybrid working model with 2 days in the office and 3 days remote.
- Why this job: Make a global impact while developing your skills in a dynamic environment.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in IT applications.
The predicted salary is between 30000 - 40000 £ per year.
The Energy Operations Executive will be working with colleagues as part of a team to ensure that our operational expectations are exceeded and exceptional customer service is delivered through every interaction. Working in our operations department you will have the opportunity to work across a variety of tasks in functions covering our customer journey from initial contracting and onboarding to metering, billing and debt to build on your skills and develop your career with Smartestenergy. You will be open to change and transition as your career and business needs develop and be an advocate to our customers at every stage of their journey. You will need strong organisational skills, attention to detail, and the ability to adapt to a fast-paced environment.
What skills/experience do I need to be successful?
- Strong organisational skills;
- A good standard of numerical skill;
- Excellent attention to detail with strong analytical and problem-solving skills;
- Excellent communication and interpersonal skills;
- Show initiative and have the drive to see activities through;
- Ability to work independently and collaboratively in a team environment;
- Flexibility to adapt to changing environments and shifting priorities;
- Proficient in using various IT applications, including Microsoft Excel, Word and Outlook.
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now. We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs.
Energy Operations Executive - 12 month FTC in Ipswich employer: SmartestEnergy
SmartestEnergy is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work environment where you can develop your skills across various operational functions. With a commitment to diversity and inclusion, flexible working arrangements, and the opportunity to make a global impact, you'll find a supportive culture that values your contributions and encourages innovation. Join us in our mission to transform the energy sector while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Operations Executive - 12 month FTC in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current employees at Smartestenergy on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Energy Operations Executive role.
✨Tip Number 2
Prepare for those video interviews! Familiarise yourself with common questions related to customer service and operational excellence. Practise your responses, focusing on how you can exceed operational expectations and deliver exceptional service.
✨Tip Number 3
Show off your organisational skills! During interviews, share specific examples of how you've managed multiple tasks or projects. Highlight your attention to detail and problem-solving abilities to demonstrate you're the perfect fit for a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Energy Operations Executive - 12 month FTC in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Energy Operations Executive role. Highlight your organisational skills and attention to detail, as these are key for us at Smartestenergy. Show us how your experience aligns with our operational expectations!
Showcase Your Skills:Don’t forget to mention your numerical skills and proficiency in IT applications like Excel and Word. We want to see how you can contribute to our team and help us deliver exceptional customer service through every interaction.
Be Yourself:Let your personality shine through in your application! We value diversity and want to know what makes you unique. Share your experiences and how they’ve shaped your approach to teamwork and problem-solving.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, if you have any questions, our Recruitment Team is just a message away!
How to prepare for a job interview at SmartestEnergy
✨Know Your Stuff
Before the interview, make sure you understand the role of an Energy Operations Executive. Familiarise yourself with the customer journey from contracting to billing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since strong organisational skills are key for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured attention to detail.
✨Be a Team Player
This role involves working collaboratively, so be prepared to share instances where you've worked effectively in a team. Highlight your communication skills and how you’ve contributed to achieving team goals, especially in fast-paced environments.
✨Embrace Change
The ability to adapt is crucial, so think of examples where you've successfully navigated change or shifting priorities. Discuss how you remain flexible and open-minded, which will resonate well with the company's dynamic culture.
