At a Glance
- Tasks: Join a dynamic team to deliver exceptional customer service and operational excellence.
- Company: SmartestEnergy, a global leader in energy solutions with a commitment to diversity.
- Benefits: Flexible working options, competitive salary, and opportunities for career development.
- Other info: Enjoy hybrid working with 2 days in the office and 3 days at home.
- Why this job: Make a global impact while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in IT applications.
The predicted salary is between 28800 - 43200 £ per year.
The Energy Operations Executive will be working with colleagues as part of a team to ensure that our operational expectations are exceeded and exceptional customer service is delivered through every interaction.
Working in our operations department you will have the opportunity to work across a variety of tasks in functions covering our customer journey from initial contracting and onboarding to metering, billing and debt to build on your skills and develop your career with Smartestenergy.
You will be open to change and transition as your career and business needs develop and be an advocate to our customers at every stage of their journey.
You will need strong organisational skills, attention to detail, and the ability to adapt to a fast-paced environment.
Please note this is fixed term until 30/07/2027
What skills/experience do I need to be successful?
Strong organisational skills;
A good standard of numerical skill;
Excellent attention to detail with strong analytical and problem-solving skills;
Excellent communication and interpersonal skills;
Show initiative and have the drive to see activities through;
Ability to work independently and collaboratively in a team environment;
Flexibility to adapt to changing environments and shifting priorities;
Proficient in using various IT applications, including; Microsoft Excel, Word and Outlook.
What sets us apart?
Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.
Energy Executive FTC in Ipswich employer: SmartestEnergy
SmartestEnergy is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work environment where you can develop your skills in energy operations. With a commitment to diversity and inclusion, flexible working arrangements, and the opportunity to make a global impact, you'll find a supportive culture that values your contributions and encourages you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Executive FTC in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SmartestEnergy on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for those video interviews! Make sure you know your stuff about the role and the company. Practise common interview questions and have some examples ready that showcase your organisational skills and attention to detail.
✨Tip Number 3
Show off your adaptability! During interviews, share experiences where you successfully navigated change or tackled unexpected challenges. This will highlight your flexibility, which is key for the Energy Executive role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Energy Executive FTC in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Energy Executive role. Highlight your organisational skills and attention to detail, as these are key for us at SmartestEnergy.
Show Off Your Skills:Don’t shy away from showcasing your numerical and analytical skills. Use specific examples from your past experiences that demonstrate how you’ve tackled challenges and delivered exceptional results.
Be Yourself:We value diversity and individuality, so let your personality shine through in your application. Share your unique perspective and how it can contribute to our team culture at SmartestEnergy.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get you started on your journey with SmartestEnergy!
How to prepare for a job interview at SmartestEnergy
✨Know Your Stuff
Before the interview, make sure you understand SmartestEnergy's operations and values. Familiarise yourself with their customer journey and how your role as an Energy Executive fits into that. This will show your genuine interest and help you answer questions more effectively.
✨Show Off Your Skills
Highlight your organisational skills and attention to detail during the interview. Prepare examples from your past experiences where you've successfully managed tasks or solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Adaptable
Since the role requires flexibility in a fast-paced environment, be ready to discuss how you've adapted to change in previous jobs. Share specific instances where you successfully navigated shifting priorities or unexpected challenges.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions and ensure your answers are relevant and to the point, demonstrating your interpersonal skills.
