Energy (MHHS) Administrator x 2 12 month FTC in Worthing

Overview

As part of our Electricity Industry Operations team, you will play a key role in ensuring SmartestEnergy Business is fully prepared for the transition to Market‑wide Half‑Hourly Settlement (MHHS). You’ll help make sure customers are onboarded smoothly, billed accurately and settled against precise consumption data, keeping all industry information aligned, compliant and delivered on time. Working at the heart of our operational processes, you’ll contribute directly to a seamless customer experience and our successful qualification into the new MHHS operating model.

Key Responsibilities

In this varied and collaborative role, you’ll work closely with third‑party metering agents, customers and internal teams to resolve queries, cleanse data and keep industry flows running to KPI targets. You’ll build both practical and conceptual expertise in electricity settlement while supporting the development of new processes and training.

Skills & Experience you need to be successful

• Experience with Microsoft Office packages and strong computer literacy.
• Acute eye for detail ensuring all work is performed with the highest levels of accuracy and due diligence.
• Background in the electricity industry.
• Experience in process development, testing and implementation.

What sets us apart

• Global impact: offices in the UK, US and Australia with opportunities to explore new markets and make a difference on a global scale.
• Flexible working: work from anywhere in the world for up to 30 days a year, prioritising work‑life balance.
• Commitment to diversity and inclusion: celebrating a diverse culture and valuing individuals irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

Hybrid working

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working from home each week. Some occasional travel to our other offices may be required.

What happens next

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2‑3 weeks, with 2 stages of video interviews using Teams. We may invite you for a face‑to‑face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now.

We\’re committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams\’ contact details. Please reach out so we can discuss with you further.