At a Glance
- Tasks: Manage customer accounts and ensure timely debt resolution with a proactive approach.
- Company: Join a globally-minded team with a commitment to diversity and inclusion.
- Benefits: Flexible working options, global impact, and a focus on work-life balance.
- Other info: Hybrid working model with opportunities for travel and career growth.
- Why this job: Make a difference in debt management while enjoying a supportive and dynamic work environment.
- Qualifications: Proven collection skills, intermediate IT skills, and strong attention to detail.
The predicted salary is between 27900 - 34100 £ per year.
We are looking for a proactive and customer-focused professional to join our team and play a key role in delivering an efficient, high-quality service. Working within established procedures and service standards, you will manage customer accounts throughout the end-to-end credit control and debt management journey, ensuring enquiries and outstanding balances are followed through to resolution.
The role will involve collecting overdue debt, managing payment arrangements and Direct Debits, monitoring credit terms, tracing customers and landlords, and managing aged debt. You will work closely with internal teams, including Technical and Business Development, to resolve issues quickly and support the successful installation of smart meters and recovery of outstanding monies.
This is an excellent opportunity for someone who is organised, confident communicating with customers, and able to make sound decisions when managing debt and payment arrangements.
What skills/experience do I need to be successful?
- Proven collection skills and experience;
- Intermediate IT skills in MS Office;
- Highly numerate with attention to detail to ensure accuracy of records.
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you’ll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us? Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
Debt Management Executive x 3 in Worthing employer: SmartestEnergy UK
SmartestEnergy UK is an excellent employer that values attention to detail and problem-solving skills, offering a collaborative work culture where you can thrive. With opportunities for professional growth and development, employees are encouraged to enhance their skills while contributing to process efficiency and customer satisfaction. The remote-eligible nature of this role allows for flexibility, making it an attractive option for those seeking a meaningful career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Management Executive x 3 in Worthing
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like SmartestEnergy UK. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from SmartestEnergy UK.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like SmartestEnergy UK. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Debt Management Executive x 3 in Worthing
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in SmartestEnergy UK and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show SmartestEnergy UK how you can be a team player!
How to prepare for a job interview at SmartestEnergy UK
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with SmartestEnergy UK.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with SmartestEnergy UK's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
