At a Glance
- Tasks: Deliver top-notch Metering & Settlement Service to customers and handle metering requests.
- Company: Join a dynamic, globally-minded team with offices in the UK, US, and Australia.
- Benefits: Enjoy flexible working, global impact, and a commitment to diversity and inclusion.
- Other info: Hybrid working model with opportunities for occasional travel.
- Why this job: Make a real difference in the energy industry while balancing work and life.
- Qualifications: Customer service experience, strong organisational skills, and knowledge of the UK energy sector.
The predicted salary is between 30000 - 40000 £ per year.
In this key role, you will deliver a first‑class Metering & Settlement Service to our Internal and External Customers. You will support the metering & settlement requirements of our business, handling installation and maintenance metering requests for Advanced, Smart Meter and Half Hourly meters as required.
Responsibilities
- Deliver first‑class Metering & Settlement Service to Internal and External Customers.
- Support the metering & settlement requirements of the business, handling installation and maintenance metering requests for Advanced, Smart Meter and Half Hourly meters as required.
Qualifications
- Experience of delivering the highest levels of customer service.
- Strong organisational skills.
- Knowledge of the UK energy industry.
Benefits
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally‑minded team.
- Flexible Working: Work from anywhere in the world for up to 30 days a year. Prioritise work‑life balance.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity.
Work Environment
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
Metering & Settlement Executive 12 month FTC in Ipswich employer: SmartestEnergy UK
SmartestEnergy UK is an exceptional employer located in Ipswich, offering a dynamic work environment that prioritises flexibility and employee well-being. With a strong focus on customer service and a commitment to professional development, employees enjoy opportunities for growth while being part of a supportive hybrid team. The company's culture fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Metering & Settlement Executive 12 month FTC in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the energy industry, especially those who work with metering and settlement. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this role is all about delivering top-notch service.
✨Tip Number 3
Show off your organisational skills! During interviews, share how you manage multiple tasks or projects. This will demonstrate that you're ready to handle the metering requests that come your way.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Metering & Settlement Executive 12 month FTC in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Metering & Settlement Executive role. Highlight your experience in customer service and any relevant knowledge of the UK energy industry. We want to see how you fit into our team!
Showcase Your Organisational Skills:In your application, give examples of how you've managed multiple tasks or projects effectively. Strong organisational skills are key for this role, so let us know how you keep everything on track!
Be Personable:We love a friendly approach! When writing your cover letter, let your personality shine through. Show us that you’re not just about the qualifications but also about delivering first-class service to our customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SmartestEnergy UK
✨Know Your Metering Basics
Make sure you brush up on your knowledge of Advanced, Smart, and Half Hourly meters. Understanding the technical aspects and how they relate to customer service will show that you're not just familiar with the role but genuinely interested in it.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on providing first-class service.
✨Demonstrate Organisational Skills
Since strong organisational skills are key for this position, come ready to discuss how you manage your workload. You might want to share tools or methods you use to stay organised, especially when handling multiple metering requests.
✨Embrace the Company Culture
Familiarise yourself with the company's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to a positive work environment and support a diverse team, as this is something they value highly.
