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For Companies At a Glance
- Tasks: Manage debts and collaborate with customers and agencies to maximise cash flow.
- Company: Join SmartestEnergy UK, a dynamic and globally-minded team.
- Benefits: Enjoy flexible working, diversity, and a global impact.
- Why this job: Be part of a journey to digitise and decarbonise the future of energy.
- Qualifications: Experience in customer service and proven debt management skills required.
- Other info: Hybrid working model with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
Join SmartestEnergy UK as a Debt Management Executive. You will play a vital role in maximising cash flow by proactively managing outstanding debt and unbilled accounts, protecting profits and supporting sustainable growth.
Responsibilities
- Daily management and tracking of debts, including key accounts and management agencies.
- Regular customer contact and collaboration with third-party collection agencies.
- Support administrative processes such as tenancy and management agency changes.
- Oversee legal recovery actions and create accurate, insightful reports for internal and external stakeholders.
Qualifications
- Demonstrable experience within a customer service environment.
- Proven debt management skills and experience.
- IT skills in MS Office – especially Excel and Outlook.
Benefits
- Global Impact – part of a dynamic, globally-minded team.
- Flexible Working – up to 30 days a year working from anywhere.
- Diversity & Inclusion – celebrated across the organization.
Hybrid Working
Hybrid typically means 2 days in the office and 3 days working from home each week. Occasional travel to other offices may be required.
Next Steps
Once we receive your application it will be reviewed by a human. The process normally takes 2–3 weeks, with 2 stages of video interviews. If you have any questions, our Recruitment Team is here to assist. Able to join our journey to digitise, decarbonise and localise the future of energy? Apply now.
Legal
We’re committed to making the application process easy and comfortable. Let us know your reasonable adjustments. All positions meet UK employment legislation.
Debt Management Executive - 12 month FTC in Ipswich employer: SmartestEnergy UK
Contact Detail:
SmartestEnergy UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Management Executive - 12 month FTC in Ipswich
✨Tip Number 1
Get to know the company! Research SmartestEnergy and understand their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for those video interviews by rehearsing common questions related to debt management and customer service. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge in the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Debt Management Executive - 12 month FTC in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Debt Management Executive role. Highlight your experience in debt management and customer service, and don’t forget to showcase your IT skills, especially in Excel and Outlook.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our mission at SmartestEnergy. Keep it concise but impactful!
Showcase Relevant Experience: When filling out your application, be specific about your previous roles related to debt management. Mention any experience with managing outstanding debts or working with collection agencies to demonstrate your expertise.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our Recruitment Team!
How to prepare for a job interview at SmartestEnergy UK
✨Know Your Numbers
As a Debt Management Executive, you'll be dealing with figures daily. Brush up on your debt management metrics and be ready to discuss how you've successfully managed debts in the past. This shows you understand the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Customer service is key in this role. Prepare examples of how you've effectively communicated with customers or resolved issues. Highlighting your experience in managing customer relationships will demonstrate your fit for the position.
✨Familiarise Yourself with Legal Recovery Processes
Since overseeing legal recovery actions is part of the job, it’s wise to brush up on relevant laws and procedures. Be prepared to discuss any experience you have in this area, as it will show your understanding of the complexities involved.
✨Excel at Excel
Given the emphasis on IT skills, especially in Excel, make sure you're comfortable with data analysis and reporting. Consider preparing a few examples of how you've used Excel in previous roles to manage debts or create reports, as this will highlight your technical proficiency.
