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For Companies At a Glance
- Tasks: Handle customer inquiries and promote energy solutions while updating records.
- Company: Leading energy solutions provider in Worthing with a focus on customer care.
- Benefits: Flexible hybrid work, part-time hours, and a supportive work environment.
- Why this job: Join a team that values your input and helps customers find energy solutions.
- Qualifications: Experience in customer service and strong written communication skills.
- Other info: Perfect for students seeking work-life balance and valuable experience.
The predicted salary is between 13 - 16 £ per hour.
A leading energy solutions provider in Worthing seeks a dedicated customer contact representative for a 12-month part-time contract. In this role, you will be responsible for handling inbound inquiries, ensuring accurate updates to customer records, and promoting helpful energy solutions.
Ideal candidates will have:
- Experience in customer service
- Strong written communication skills
- The ability to resolve queries efficiently
This hybrid position allows for a blend of office and remote work, promoting work-life balance.
Remote Part-Time Customer Experience Specialist in Worthing employer: SmartestEnergy Limited
Contact Detail:
SmartestEnergy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Part-Time Customer Experience Specialist in Worthing
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and energy solutions will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle different inquiries or complaints, as this will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to highlight your communication skills! Be ready to share examples of how you've effectively communicated with customers in the past, whether it’s through email or phone.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're serious about the position and makes it easier for us to track your application!
We think you need these skills to ace Remote Part-Time Customer Experience Specialist in Worthing
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that showcase your skills!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and get to the point quickly. We appreciate well-structured responses that make it easy for us to see your qualifications.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your cover letter and CV to the role. Mention how your skills align with the responsibilities of the Customer Experience Specialist position – we love seeing that personal touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at SmartestEnergy Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you've handled challenging situations. Think of specific examples that showcase your problem-solving skills and ability to communicate effectively.
✨Familiarise Yourself with Energy Solutions
Since the role involves promoting energy solutions, do a bit of research on the company’s offerings. Understanding their products and services will not only impress the interviewer but also help you answer questions more confidently.
✨Practice Your Communication Skills
Strong written communication is key for this position. Consider doing a mock interview with a friend or family member where you can practice articulating your thoughts clearly. This will help you feel more at ease during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you determine if it’s the right fit for you.
