SmartestEnergy Limited is seeking a Complaints Coordinator to investigate and manage customer concerns, ensuring every issue is handled with accuracy, care and professionalism. You’ll manage escalations involving the Ombudsman, CAB and EHU and work closely with teams across the business to drive effective resolutions.
The role requires analysing complex complaints, maintaining precise records and turning insights into service improvements.
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Global Complaints Coordinator - Remote & Flexible in Worthing employer: SmartestEnergy Limited
As a Data Engineer at our company, you'll be part of a globally-minded team dedicated to innovation and excellence in data solutions. We offer flexible working arrangements, allowing you to balance your professional and personal life while contributing to impactful projects that drive the future of energy. With a strong commitment to diversity and inclusion, you'll thrive in an environment that values your unique perspective and fosters your growth through mentorship and hands-on experience with cutting-edge technologies.
