We are looking for a proactive and customer-focused professional to join our team and play a key role in delivering an efficient, high-quality service. Working within established procedures and service standards, you will manage customer accounts throughout the end-to-end credit control and debt management journey, ensuring enquiries and outstanding balances are followed through to resolution.
The role will involve collecting overdue debt, managing payment arrangements and Direct Debits, monitoring credit terms, tracing customers and landlords, and managing aged debt. You will work closely with internal teams, including Technical and Business Development, to resolve issues quickly and support the successful installation of smart meters and recovery of outstanding monies. This is an excellent opportunity for someone who is organised, confident communicating with customers, and able to make sound decisions when managing debt and payment arrangements.
What skills/experience do I need to be successful?
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Proven collection skills and experience;
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Intermediate IT skills in MS Office;
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Highly numerate with attention to detail to ensure accuracy of records.
What sets us apart?
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Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you’ll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
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Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
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Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
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Debt Management Executive x 3 in Worthing employer: SmartestEnergy Limited
As a Data Engineer at our company, you'll be part of a globally-minded team dedicated to innovation and excellence in data solutions. We offer flexible working arrangements, allowing you to balance your professional and personal life while contributing to impactful projects that drive the future of energy. With a strong commitment to diversity and inclusion, you'll thrive in an environment that values your unique perspective and fosters your growth through mentorship and hands-on experience with cutting-edge technologies.
