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- Tasks: Coordinate change of occupancy processes and ensure timely billing for customer accounts.
- Company: Join a global team focused on digitising and decarbonising the future of energy.
- Benefits: Flexible working options, commitment to diversity, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a global impact while developing your skills.
- Qualifications: Strong analytical skills and a knack for problem-solving in a fast-paced environment.
- Other info: Enjoy hybrid working with a mix of office and remote days.
The predicted salary is between 28800 - 43200 £ per year.
Do you have administration experience in an office environment? Join us in the Change of Tenancy team and start your journey in a collaborative environment where you can grow your skills with us!
How will I spend my time in this role?
- Generation of accurate and correct statements by validating and working within Industry processes;
- Ensure the timely billing of customer accounts;
- End to end processing of an account through to successful resolution;
- Logically understanding the reasons for failures and identifying solutions;
- Handle issues distributed by the Business by working exceptions;
- Utilize a variety of systems to provide information and help to deliver a one-stop resolution to queries;
- Ability to resolve normal and more complex billing issues;
- Helping other areas of the business on an ad hoc basis and as requested by your Line Manager.
What skills/experience do I need to be successful?
- Analytical and problem‑solving skills and ability to learn new processes quickly;
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you’ll be part of a dynamic, globally‑minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work‑life balance, recognising that your well‑being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us? Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next? Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2‑3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face‑to‑face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now. We’re committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs.
At the bottom of each of our adverts you can find one of our recruitment teams’ contact details. Please reach out so we can discuss with you further. Please use the button below to start our application process.
Change of Occupancy Coordinator - 12 month FTC in Worthing employer: SmartestEnergy Limited
Contact Detail:
SmartestEnergy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change of Occupancy Coordinator - 12 month FTC in Worthing
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and work environment. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your problem-solving skills! Since this role involves handling complex billing issues, be ready to share examples of how you've tackled challenges in the past. We love hearing about your thought process!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Change of Occupancy Coordinator - 12 month FTC in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administration experience and any analytical skills you have, as these are key for the Change of Occupancy Coordinator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've solved problems or improved processes in previous roles, showing us your analytical mindset.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great candidate for this position.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly, and you'll find all the information you need about the role and our company culture there!
How to prepare for a job interview at SmartestEnergy Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Change of Occupancy Coordinator. Familiarise yourself with the key responsibilities like billing processes and problem-solving techniques. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your analytical and problem-solving skills during the interview. Prepare examples from your past experiences where you've successfully resolved issues or improved processes. This will demonstrate your ability to handle the complexities of the role effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and the company's approach to diversity and inclusion. This not only shows your interest in the company culture but also helps you gauge if it's the right fit for you.
✨Be Yourself
Remember, they want to see the real you! Be authentic and let your personality shine through. This is especially important in a collaborative environment where teamwork is key. Plus, it’ll help you feel more relaxed during the interview.
