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- Tasks: Lead and support metering operations while resolving complex issues.
- Company: Dynamic energy company with a global impact and diverse culture.
- Benefits: Flexible working, competitive salary, and commitment to diversity.
- Why this job: Make a real difference in the energy sector while developing your skills.
- Qualifications: Experience in metering and strong people management skills.
- Other info: Hybrid working model with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
The Senior Electricity Metering Executive plays a pivotal role within Electricity Industry Operations, acting as the first point of escalation for complex metering issues and providing expert support to both customers and internal stakeholders. Reporting to the Metering Team Leader, this role helps ensure the smooth delivery of metering operations across an evolving customer base, while maintaining compliance with industry regulations and governance requirements.
This position combines strong technical expertise with leadership and mentoring responsibilities. You will guide and support team members on complex metering matters, contribute to training and continuous improvement, and assist the Team Leader with workload management and operational delivery. With a proactive and curious mindset, you will help drive process improvements, adapt to regulatory change, and ensure high-quality outcomes that meet agreed KPIs, SLAs and customer expectations.
Responsibilities
- Act as the first point of escalation for complex metering issues and provide expert support to customers and internal stakeholders.
- Guide and support team members on complex metering matters; contribute to training and continuous improvement initiatives.
- Assist the Metering Team Leader with workload management and operational delivery.
- Drive process improvements, adapt to regulatory change, and ensure high-quality outcomes that meet agreed KPIs, SLAs, and customer expectations.
Qualifications
- Experience within the metering industry and a good understanding of the different metering solutions used.
- A comprehensive knowledge of the end-to-end smart metering journey.
- Experience in a technical smart metering environment.
- Ability to transfer knowledge and build colleague confidence.
- People management skills and the ability to build rapport.
- Knowledge of other departments within Industry Operations and how they support each other.
What sets us apart
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
Hybrid working
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now.
We’re committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs.
Senior Metering Executive - 12 month FTC in Worthing employer: SmartestEnergy Business Limited
Contact Detail:
SmartestEnergy Business Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Metering Executive - 12 month FTC in Worthing
✨Tip Number 1
Network like a pro! Reach out to your connections in the metering industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research common questions related to metering operations and think about how your experience aligns with the role. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your expertise! During interviews, be ready to discuss specific metering solutions you've worked with and how you've tackled complex issues. This will demonstrate your technical knowledge and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Senior Metering Executive - 12 month FTC in Worthing
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your experience in the metering industry. We want to see how your technical skills and knowledge of smart metering can contribute to our team. Don’t hold back on showcasing your understanding of the end-to-end metering journey!
Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us that you’re genuinely interested in the position and understand what it entails.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your passion for the industry and how you can contribute to our diverse culture. Remember, we’re not just looking for qualifications; we want to know who you are!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team.
How to prepare for a job interview at SmartestEnergy Business Limited
✨Know Your Metering Stuff
Make sure you brush up on your knowledge of the metering industry and the different solutions used. Be ready to discuss the end-to-end smart metering journey, as this will show your technical expertise and understanding of the role.
✨Showcase Your Leadership Skills
Since this role involves guiding and supporting team members, think of examples where you've successfully mentored others or led a project. Highlight your people management skills and how you've built rapport with colleagues in the past.
✨Prepare for Complex Scenarios
Expect to be asked about how you would handle complex metering issues. Prepare some real-life examples of challenges you've faced and how you resolved them, demonstrating your problem-solving abilities and proactive mindset.
✨Emphasise Continuous Improvement
Be ready to discuss how you've contributed to training and continuous improvement initiatives in previous roles. This shows that you're not just about maintaining standards but also about driving process improvements and adapting to changes.
