SmartestEnergy Business Limited is seeking an experienced Team Leader to support the Manager in delivering efficient, high-quality customer service. You will lead a team to resolve enquiries, monitor SLAs, coach staff, and handle complex escalations while ensuring GDPR compliance and a consistently excellent customer experience.
Hybrid working is offered with offices in the UK. You will drive process improvements, identify trends, and contribute to a globally minded, customer-focused team.
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Global Customer Services Team Lead – Hybrid/Remote in Worthing employer: SmartestEnergy Business Limited
SmartestEnergy Business Limited is an exceptional employer that values proactive professionals in the Debt Management & Collections Specialist role. With a hybrid work model, employees enjoy a flexible work environment that fosters collaboration and innovation. The company promotes a supportive culture with ample opportunities for professional growth, ensuring that team members can thrive while contributing to meaningful projects in the energy sector.
Contact Details:
SmartestEnergy Business Limited Recruitment Team
