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- Tasks: Resolve billing issues and ensure accuracy in customer accounts while engaging with clients.
- Company: Leading energy provider committed to diversity and inclusion.
- Benefits: Hybrid working model for better work-life balance and competitive salary.
- Why this job: Join a vital role in enhancing customer satisfaction and making a difference.
- Qualifications: Experience in data quality within utilities and knowledge of debt collection.
The predicted salary is between 36000 - 60000 £ per year.
A leading energy provider seeks a Billing & Supply Debt Executive for a critical role in resolving billing and supply issues. The position involves investigating discrepancies in customer accounts, ensuring billing accuracy, and engaging with customers to handle queries.
Candidates need experience in data quality within utilities and knowledge of debt collection. This position offers a hybrid working model, promoting work-life balance and a commitment to diversity and inclusion.
Global Billing & Debt Quality Specialist (Hybrid) in Worthing employer: SmartestEnergy Business Limited
Contact Detail:
SmartestEnergy Business Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Billing & Debt Quality Specialist (Hybrid) in Worthing
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work in billing and debt quality. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of data quality and debt collection in utilities. We want you to showcase your expertise and how it aligns with the role. Practice common interview questions and think about how your experience can solve their problems.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Global Billing & Debt Quality Specialist (Hybrid) in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in data quality and debt collection, as these are key for the role. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about resolving billing issues and how you can contribute to our team. Keep it engaging and relevant to the job.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled discrepancies in customer accounts before. We love seeing candidates who can think critically and resolve issues effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at SmartestEnergy Business Limited
✨Know Your Numbers
Make sure you brush up on your data quality skills and understand the key metrics related to billing accuracy. Be ready to discuss how you've tackled discrepancies in the past and what tools or methods you used to ensure data integrity.
✨Customer Engagement is Key
Since this role involves engaging with customers, think of examples where you've successfully resolved customer queries or issues. Prepare to share specific instances that highlight your communication skills and ability to empathise with customers.
✨Understand the Industry
Familiarise yourself with the energy sector, especially around billing and debt collection practices. Being able to speak knowledgeably about industry trends or challenges will show your genuine interest and commitment to the role.
✨Embrace the Hybrid Model
As this position offers a hybrid working model, be prepared to discuss how you manage your time and productivity in both remote and office settings. Share strategies that have worked for you in balancing work-life commitments effectively.