At a Glance
- Tasks: Join a team to exceed operational expectations and deliver exceptional customer service.
- Company: Smartestenergy, a global leader in energy solutions with a diverse culture.
- Benefits: Flexible working, competitive salary, and opportunities for career development.
- Other info: Hybrid working model with 2 days in the office and 3 days remote.
- Why this job: Make a global impact while developing your skills in a dynamic environment.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in IT applications.
The predicted salary is between 30000 - 40000 £ per year.
The Energy Operations Executive will be working with colleagues as part of a team to ensure that our operational expectations are exceeded and exceptional customer service is delivered through every interaction. Working in our operations department you will have the opportunity to work across a variety of tasks in functions covering our customer journey from initial contracting and onboarding to metering, billing and debt to build on your skills and develop your career with Smartestenergy. You will be open to change and transition as your career and business needs develop and be an advocate to our customers at every stage of their journey. You will need strong organisational skills, attention to detail, and the ability to adapt to a fast-paced environment.
What skills/experience do I need to be successful?
- Strong organisational skills
- A good standard of numerical skill
- Excellent attention to detail with strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Show initiative and have the drive to see activities through
- Ability to work independently and collaboratively in a team environment
- Flexibility to adapt to changing environments and shifting priorities
- Proficient in using various IT applications, including Microsoft Excel, Word and Outlook
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritise work-life balance, recognising that your well-being matters.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now.
Energy Executive 12 month FTC in Ipswich employer: SmartestEnergy Business Limited
At Smartestenergy, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With a commitment to employee growth, we offer opportunities for skill development across various operational functions while promoting a healthy work-life balance through flexible working arrangements. Join us in our mission to make a global impact in the energy sector, where your contributions will be valued and celebrated.
Contact Details:
SmartestEnergy Business Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Energy Executive 12 month FTC in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current employees at Smartestenergy on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those video interviews! Familiarise yourself with Microsoft Teams, and make sure your tech is working smoothly. Practice common interview questions and think about how your skills in organisation and problem-solving can shine through.
✨Tip Number 3
Show your passion for energy! Research Smartestenergy’s mission and values, and be ready to discuss how you can contribute to their goals. This will help you stand out as someone who truly cares about the industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Energy Executive 12 month FTC in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the Energy Executive role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; give examples of how you've used them in past roles. Whether it’s your organisational skills or your knack for problem-solving, we want to see how you’ve made an impact before.
Be Yourself:Let your personality shine through in your application. We value diversity and want to know who you are beyond your qualifications. Share your passion for energy and customer service!
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It helps us keep track of your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at SmartestEnergy Business Limited
✨Know Your Stuff
Before the interview, make sure you understand the energy sector and Smartestenergy's role in it. Brush up on key terms related to customer service, metering, and billing. This will show that you're genuinely interested and prepared.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple tasks or projects in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your strong organisational skills.
✨Demonstrate Flexibility
Since the role requires adaptability, think of instances where you've successfully navigated change. Share stories that illustrate your ability to pivot and thrive in shifting priorities, which is crucial for this position.
✨Engage with Questions
Prepare thoughtful questions about the team dynamics and company culture. This not only shows your interest but also helps you gauge if Smartestenergy is the right fit for you. Plus, it opens up a dialogue that can make the interview feel more like a conversation.
