Telecom Business Analyst (GRC Experience) (London Area)

Smart Edge’s Client is looking for an individual to help with their Telecom Business Analyst (GRC Experience) @ London, UK (Hybrid Work)

Experince Required :

• • Conduct interviews and workshops with senior management (Heads of Department and above) to understand and capture business requirements.
• Serve as the primary communications link between the business teams, offshore development squads, and relevant stakeholders.
• Facilitate meetings, presentations, and demonstrations to senior leadership, effectively communicating project updates, timelines, and strategic objectives.
• Collaborate with product owners, scrum teams, and tribe leads to build and maintain agile development roadmaps.
• Proactively ensure that business requirements align with release plans and sprint objectives, coordinating priorities and dependencies across multiple squads.
• Advocate for agile best practices within cross-functional teams, driving continuous improvement and efficiency in delivery cycles.
• Champion innovative workshopping methods, such as virtual war rooms, Miro/Mural boards, and other collaborative tools to brainstorm and gather requirements effectively.
• Drive the adoption of cutting-edge approaches to problem-solving, process mapping, and stakeholder engagement to maximize team input and output.
• Document “to-be” business processes and requirements, adhering to client-devised templates and methodologies.
• Recommend potential improvements to documentation, requirements gathering, or agile processes that enhance stakeholder experience and streamline workflow.
• (Optional) Utilize business process modeling tools (e.g., BPMN) to structure workflows and ensure clarity of requirements for technical teams.
• Act as a brand ambassador for the GRC application within the organization, advocating for its value and alignment with business objectives.
• Understand and incorporate compliance and risk management best practices into business requirements, ensuring solutions mitigate risks and adhere to relevant standards.
• Where relevant, draw on prior experience in GRC projects to enhance solution quality and business buy-in.
• Build strong relationships with offshore tribes, product owners, and technical teams to foster alignment and mutual understanding of requirements.
• Display strong persuasive and negotiation skills to influence stakeholders and drive necessary changes or improvements in business practices.
• Promote a culture of continuous improvement, agility, and collaboration across multiple teams and functions.
• Master’s degree or professional certification in Agile (e.g., Certified ScrumMaster) preferred.
• Proven experience as a Business Analyst for at least 6 to 8 years of experience
• Demonstrated ability to work effectively with senior management and executive stakeholders.
• Strong understanding of agile methodologies (Scrum, Kanban, or SAFe) and a track record in delivering agile projects.
• Hands-on experience with virtual collaboration and facilitation tools (Miro, Mural, etc.) and familiarity with BPMN or similar modelling standards.
• Knowledge of governance, risk, and compliance processes; prior involvement in GRC-oriented initiatives is a plus.
• Familiarity with ITIL or eTOM frameworks is advantageous.
• Excellent communication, problem-solving, and interpersonal skills, with a proven ability to influence and drive consensus.
• Strategic thinker able to connect the dots between business objectives and technical solutions.
• Highly collaborative, comfortable working in cross-functional and distributed teams.
• Adaptable, organized, and adept at managing multiple priorities within fast-paced, agile environments.

Strong attention to detail with commitment to delivering quality results

If this sounds like a role you would be interested in or if you know someone in this field.

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