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For Companies At a Glance
- Tasks: Shape solution architecture and lead design for ServiceNow implementations.
- Company: Join a forward-thinking company focused on innovative IT solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing HR and IT service delivery with cutting-edge technology.
- Qualifications: Strong experience in ServiceNow modules and ITIL processes required.
- Other info: Dynamic role with mentorship opportunities and a focus on best practices.
The predicted salary is between 70000 - 90000 £ per year.
Key responsibilities:
- Understand customer business and IT processes to shape solution architecture.
- Engage with stakeholders to capture stated and unstated requirements and assess alignment with ServiceNow capabilities.
- Define architecture and solution designs for new HRSD/ITSM implementations and enhancements.
- Lead design activities for ongoing maintenance and improvement of existing ServiceNow applications.
- Ensure solutions meet agreed security, audit and compliance requirements.
- Provide architectural guidance and thought leadership to customers and teams.
- Share best practices and mentor teams on ServiceNow development and design standards.
- Support application implementation and testing methodologies.
- Ensure alignment between business requirements, technical solutions and platform strategy.
Essential Experience:
- Strong experience across ITSM and HRSD ServiceNow modules.
- Hands-on experience configuring and customizing HR Service Delivery applications, including HR Case Management, HR Knowledge Management, Employee Service Center, Enterprise Onboarding & Transitions, Employee Document Management and HR Performance Analytics.
- Integration experience with major HRIS platforms (e.g., Workday, SAP SuccessFactors).
- Experience delivering ServiceNow support, maintenance, migrations, upgrades, integrations and implementations.
- Ability to design technical solutions from customer requirements and translate into functional specifications.
- Strong understanding of ITIL processes with ability to map requirements to ITIL and industry standards.
- Experience reviewing ServiceNow license data and monitoring compliance.
Mandatory certifications: ServiceNow System Administrator, ServiceNow HRSD Implementation Specialist, ITIL v3 Foundation.
Servicenow - Senior Architect employer: Smartedge Solutions Ltd
Contact Detail:
Smartedge Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Servicenow - Senior Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or even online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with ITSM and HRSD modules. Include case studies or examples of past projects where you’ve successfully implemented solutions. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of ITIL processes and ServiceNow capabilities. Be ready to discuss how you've aligned business requirements with technical solutions in previous roles. Confidence and clarity in your answers can really set you apart!
✨Tip Number 4
Don’t forget to apply through our website! We often have exclusive listings and it’s a great way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Servicenow - Senior Architect
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ITSM and HRSD ServiceNow modules. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Experience: Don’t just list your past roles; explain how your hands-on experience with HR Service Delivery applications and integrations has prepared you for this position. We love seeing real examples of your work!
Highlight Certifications: Be sure to mention your ServiceNow certifications prominently. These are essential for us, so make them stand out in your application to show you’re qualified for the role.
Engage with Us: If you have any questions or need clarification about the role, don’t hesitate to reach out! We’re here to help, and applying through our website is the best way to get your application in front of us.
How to prepare for a job interview at Smartedge Solutions Ltd
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow, especially the HRSD and ITSM modules. Be ready to discuss specific configurations and customisations you've worked on, as well as how they align with customer needs.
✨Understand the Business Side
Get a good grasp of how businesses operate and how IT processes fit into that. Be prepared to talk about how you've engaged with stakeholders in the past to capture both stated and unstated requirements.
✨Showcase Your Architectural Skills
Be ready to explain your approach to defining architecture and solution designs. Share examples of how you've led design activities for ServiceNow applications and ensured compliance with security and audit requirements.
✨Mentorship and Best Practices
Highlight any experience you have in mentoring teams or sharing best practices. Discuss how you've provided architectural guidance and thought leadership in previous roles, as this will show your ability to lead and support others.