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- Tasks: Design and implement innovative HR solutions using ServiceNow modules.
- Company: Join a leading tech firm focused on transforming HR services.
- Benefits: Attractive salary, flexible working options, and continuous learning opportunities.
- Why this job: Shape the future of HR technology and make a real difference.
- Qualifications: Proven experience with ServiceNow and ITIL processes required.
- Other info: Exciting career path with opportunities for growth and development.
The predicted salary is between 60000 - 80000 £ per year.
Strong experience across ITSM and HRSD ServiceNow modules. Hands‑on experience configuring and customising HR Service Delivery applications, including HR Case Management, HR Knowledge Management, Employee Service Center, Enterprise Onboarding & Transitions, Employee Document Management and HR Performance Analytics. Integration experience with major HRIS platforms (e.g., Workday, SAP SuccessFactors). Experience delivering ServiceNow support, maintenance, migrations, upgrades, integrations and implementations. Ability to design technical solutions from customer requirements and translate into functional specifications. Strong understanding of ITIL processes with ability to map requirements to ITIL and industry standards. Experience reviewing ServiceNow licence data and monitoring compliance.
Mandatory certifications: ServiceNow System Administrator, ServiceNow HRSD Implementation Specialist, ITIL v3 Foundation.
Senior Architect - Servicenow (ITSM, HRSD) employer: Smartedge Solutions Ltd
Contact Detail:
Smartedge Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Architect - Servicenow (ITSM, HRSD)
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM and HRSD space. We all know that sometimes it’s not just what you know, but who you know. Attend industry meetups or webinars to make those valuable connections.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your hands-on experience with ServiceNow modules. We recommend including case studies or examples of how you've configured and customised applications. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those technical interviews by brushing up on your knowledge of ITIL processes and ServiceNow functionalities. We suggest doing mock interviews with friends or using online platforms to simulate the real deal.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll have a better chance of getting noticed by hiring managers who are looking for someone with your specific skill set in ITSM and HRSD.
We think you need these skills to ace Senior Architect - Servicenow (ITSM, HRSD)
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your strong experience with ITSM and HRSD ServiceNow modules. We want to see your hands-on experience in configuring and customising HR Service Delivery applications, so don’t hold back!
Tailor Your Application: Take the time to tailor your application to match the job description. We love it when candidates connect their skills to our needs, especially around integration with major HRIS platforms like Workday or SAP SuccessFactors.
Highlight Your Certifications: Don’t forget to mention your mandatory certifications! We’re looking for ServiceNow System Administrator, ServiceNow HRSD Implementation Specialist, and ITIL v3 Foundation, so make sure these are front and centre in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Smartedge Solutions Ltd
✨Know Your ServiceNow Modules
Make sure you brush up on your knowledge of ITSM and HRSD modules. Be ready to discuss your hands-on experience with configuring and customising HR Service Delivery applications, as well as how you've tackled challenges in HR Case Management or Employee Document Management.
✨Showcase Your Integration Skills
Prepare examples of your integration experience with major HRIS platforms like Workday or SAP SuccessFactors. Highlight specific projects where you successfully delivered support, maintenance, or migrations, and be ready to explain the technical solutions you designed based on customer requirements.
✨Understand ITIL Processes
Since a strong understanding of ITIL processes is crucial, make sure you can map your past experiences to ITIL and industry standards. Think of scenarios where you applied these processes effectively and be prepared to discuss them in detail.
✨Certifications Matter
Don’t forget to mention your mandatory certifications! Be ready to discuss how your ServiceNow System Administrator and HRSD Implementation Specialist certifications have equipped you with the skills needed for this role. This shows your commitment to professional development and expertise in the field.