Retail POS Technical Lead in Birmingham

Job Description

• \n Key Responsibilities
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• Provide technical leadership for the architecture, design, implementation, testing, and delivery of retail POS solutions .
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• Lead the modernisation of Legacy POS platforms into scalable, containerised, microservices-based solutions .
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• Work with business stakeholders, solution architects, vendors, and engineering teams to translate business requirements into robust and future-ready POS solutions.
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• Lead and support

NCR Voyix and Emerald POS implementation, modernisation, testing, and support activities.
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• Provide technical expertise across
• Self-Checkout (SCO) and retail checkout technologies.
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• Oversee integration and management of POS peripherals, including: \n
• Barcode scanners
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• Printers
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• Scales
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• Payment terminals/devices
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• Other in-store hardware
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• Provide expertise in

Store Controller operations , device management, hardware abstraction, and POS device integration.
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• Design, develop, and maintain scalable test automation frameworks to improve test coverage, quality, and delivery efficiency.
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• Lead automation initiatives using technologies such as
• Selenium Grid and Cucumber BDD .
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• Explore and implement

AI-driven quality engineering , intelligent test automation, emulators, and robotic validation solutions.
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• Apply

POS emulation, device virtualisation, and hardware abstraction layer concepts to support efficient testing and validation.
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• Promote code quality and continuous improvement practices using tools such as
• Sonar Qube .
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• Collaborate with platform, infrastructure, security, and operations teams to ensure reliable deployments and operational readiness.
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• Act as the technical escalation point for complex POS and checkout-related issues.
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• Provide technical coaching, mentoring, and guidance to cross-functional engineering and project teams.
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• Drive continuous improvement, innovation, and engineering best practices across POS transformation initiatives.
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  \n Essential Skills & Experience
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• Strong experience with
• NCR Voyix and/or Emerald POS platforms .
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• Proven experience in retail POS implementation, modernisation, testing, and support .
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• Strong understanding of
• Self-Checkout (SCO) and retail checkout technologies.
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• Experience working with
• Store Controllers and POS device management.
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• Hands-on experience integrating retail POS peripherals such as scanners, printers, scales, and payment devices .
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• Strong experience developing and maintaining test automation frameworks .
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• Hands-on experience with
• Selenium Grid .
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• Strong knowledge of
• Cucumber BDD/Behaviour-Driven Development .
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• Experience with

POS emulation, hardware abstraction layers, device virtualisation, or retail systems testing .
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• Experience with code quality and continuous improvement tools such as
• Sonar Qube .
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• Understanding of modern application architectures, including microservices and containerised platforms .
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• Experience providing technical leadership across complex retail technology or POS transformation programmes.
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• Strong stakeholder management and communication skills.
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• Ability to collaborate effectively with business, technical, infrastructure, security, operations, and vendor teams.
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  \n Desirable Skills & Experience
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• Knowledge of
• PCI-DSS and payment industry standards.
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• Experience with retail fuel/petrol forecourt systems .
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• Experience with performance testing tools such as
• JMeter or Load Runner .
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• Experience with
• AI-driven quality engineering and intelligent test automation .
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• Experience working with cloud, containerisation, or platform engineering technologies.
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• Experience within large-scale supermarket, grocery, convenience, or retail environments.
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  \n Leadership & Collaboration
  \n The successful candidate will be expected to:
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• Provide technical direction and leadership across POS transformation initiatives.
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• Mentor and support engineering and testing teams.
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• Work closely with senior stakeholders and technology leaders.
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• Manage technical risks, dependencies, and escalations.
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• Drive engineering quality, automation, innovation, and continuous improvement.
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• Ensure POS solutions are scalable, reliable, secure, and operationally ready.
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