At a Glance
- Tasks: Lead ServiceNow architecture and design innovative AI-driven solutions.
- Company: Join a leading firm in regulated European industries.
- Benefits: Competitive salary, flexible working options, and professional growth opportunities.
- Other info: Mentor teams and drive compliance in a fast-paced environment.
- Why this job: Shape the future of ServiceNow in a dynamic and impactful role.
- Qualifications: 10+ years IT experience with 5+ years as a ServiceNow Architect.
The predicted salary is between 72000 - 88000 £ per year.
We are seeking an experienced ServiceNow Architect to lead platform strategy, solution design, AI architecture, and enterprise integrations within a highly regulated European environment. The architect will define the target-state architecture, establish governance standards, and ensure scalable, secure, and compliant ServiceNow implementations.
Experience
- Minimum 10+ years of IT experience
- Minimum 5+ years as a ServiceNow Architect
- Proven experience working within regulated European industries such as Banking, Insurance, Financial Services, Healthcare, Utilities, or Public Sector
- Experience with ServiceNow AI capabilities including Now Assist and AI Agent ecosystem preferred
Key Responsibilities
- Define end-to-end ServiceNow solution architecture and platform roadmap
- Design scalable ServiceNow platform landscapes, governance models, and integration frameworks
- Lead architecture reviews, design authority boards, and technical governance
- Design AI-driven workflows leveraging Now Assist, AI Agents, and Generative AI capabilities
- Define integration patterns across ServiceNow, cloud platforms, identity providers, monitoring tools, and enterprise applications
- Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements
- Mentor development teams and establish architectural standards
Required Skills
- ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM)
- AI/ML and GenAI Architecture
- Service Mapping and Platform Governance
- Security and Compliance Frameworks
Preferred Certifications
- ServiceNow Certified Technical Architect (CTA)
- ServiceNow Certified Master Architect (CMA)
ServiceNow Architect employer: SmartEdge, Lda
At SmartEdge, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As a Process Quality Engineer, you will benefit from continuous professional development opportunities, competitive compensation, and a supportive environment that values data-driven decision-making. Located in a vibrant area, our company offers unique advantages such as access to cutting-edge technology and a commitment to maintaining high standards in GMP/ISO compliance.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SmartEdge, Lda values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SmartEdge, Lda might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SmartEdge, Lda!
✨Direct Apply to SmartEdge, Lda
Let's not forget to apply directly through the SmartEdge, Lda website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SmartEdge, Lda.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SmartEdge, Lda. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SmartEdge, Lda
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
