At a Glance
- Tasks: Provide hands-on support for IT infrastructure and data centre environments.
- Company: Join a leading tech firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Opportunity for occasional travel within Europe and excellent career growth.
- Why this job: Be part of a crucial team that keeps technology running smoothly.
- Qualifications: 5+ years of technical support experience and a valid driving licence.
The predicted salary is between 35000 - 45000 € per year.
We are looking for an experienced Onsite Support Technician / Infrastructure Support Engineer with strong hands-on support experience in IT infrastructure and data center environments.
Key Skills:
- Desktop / Infrastructure Support
- Racking & Stacking
- Cabling & Patching
- IMAC Activities
- Hardware Troubleshooting
- Hands & Feet Support
- Data Center / Server Room Support
Requirements:
- Minimum 5 years of technical support experience
- Must be willing to participate in on-call rota
- Must live near Hampshire area or be willing to relocate
- Valid Manual Driving Licence is mandatory
- Ability to travel occasionally within Europe if required
Onsite Support Engineer employer: SmartEdge, Lda
Join a dynamic team as an Onsite Support Engineer in Hampshire, where we prioritise employee growth and development within a collaborative work culture. Our company offers competitive benefits, including flexible working arrangements and opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding employment in the IT infrastructure sector.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Support Engineer
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT infrastructure world. Attend local meetups or tech events in Hampshire to meet potential employers and fellow professionals. You never know who might have a lead on your next Onsite Support Engineer role!
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your hardware troubleshooting skills and be ready to demonstrate your hands-on support experience. We recommend practising common scenarios you might face in a data centre environment.
✨Tip Number 3
Show off your passion for IT! When you get the chance to chat with potential employers, share your experiences with racking, stacking, and cabling. Let them know how you've tackled IMAC activities in the past – it’ll make you stand out as a candidate who truly knows their stuff.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in today!
We think you need these skills to ace Onsite Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on support experience in IT infrastructure and data centre environments. We want to see how your skills match the key requirements, so don’t be shy about showcasing your desktop support and hardware troubleshooting expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite Support Engineer role. Share specific examples of your experience with racking, stacking, and cabling, and let us know why you’re excited about joining our team.
Show Off Your Technical Skills:When filling out your application, make sure to list all relevant technical skills clearly. We’re looking for someone with at least 5 years of experience, so highlight your expertise in IMAC activities and any other relevant support roles you've held.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at SmartEdge, Lda
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to desktop and infrastructure support. Be ready to discuss your hands-on experience with racking, stacking, and cabling in data centre environments. The more specific examples you can provide, the better!
✨Show Your Problem-Solving Skills
Prepare to share instances where you've successfully troubleshot hardware issues or provided hands and feet support. Think of a couple of challenging scenarios you've faced and how you resolved them. This will demonstrate your practical knowledge and ability to think on your feet.
✨Be Ready for On-Call Questions
Since the role involves being part of an on-call rota, be prepared to discuss your availability and willingness to participate. It’s a good idea to have a clear understanding of what being on-call entails and how you manage work-life balance during those times.
✨Understand the Company Culture
Research the company and its values, especially if they have a focus on teamwork and collaboration in their IT support. Being able to articulate how you align with their culture can set you apart from other candidates. Plus, it shows that you’re genuinely interested in the role!
