At a Glance
- Tasks: Support daily operations and enhance efficiency in a dynamic retail environment.
- Company: Join Smartech, a leader in innovative retail experiences across global department stores.
- Benefits: Enjoy a competitive salary, hands-on experience, and the chance to shape retail's future.
- Why this job: Be part of a vibrant team creating unforgettable customer experiences and driving brand success.
- Qualifications: 2 years in merchandising or retail operations; strong communication and organisational skills required.
- Other info: Full-time role based in Marylebone, London, with immediate start available.
The predicted salary is between 24000 - 28000 Β£ per year.
About Smartech:
Do you want to help shape the future of retail? Here’s a thought – how about doing that, while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group – a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring? If you want to create immersive experiences and unforgettable memories, this is your chance! We are now looking for an Operations & Logistics Executive who will play a key role as part of our Head Quarters team to maintain seamless operations.
About the role: Merchandising Assistant
As the Merchandising Assistant at Smartech Retail Group, you will play a pivotal role in ensuring smooth daily operations, supporting the growth and efficiency of our innovative retail spaces. In this fast-paced environment, you\’ll be responsible for coordinating activities across multiple departments, facilitating communication, managing logistics, and driving process improvements. You\’ll work closely with internal and external stakeholders to optimize operational workflows, helping our stores deliver exceptional customer experiences and seamless brand launches.
Key Responsibilities:
Operational Support:
- Assist in the execution of operational strategies, policies, and procedures to improve workflow and overall efficiency
- Provide cross-functional support to various departments, ensuring smooth and coordinated operational activities
- Monitor, assess, and optimize operational processes to identify areas for improvement
- Ensure timely onboarding of new brands within critical deadlines for successful store launches
Coordination and Communication:
- Act as the main point of contact for operational matters for your area, ensuring clear communication between departments and teams
- Collaborate with internal and external stakeholders, including retail managers and suppliers, to resolve operational issues and maximize store performance
- Build and maintain rapport with retail managers to support trade optimization and customer satisfaction
Data Analysis and Reporting:
- Gather, analyze, and report on operational data to identify trends, inefficiencies, and areas for improvement
- Collaborate with finance to ensure timely delivery of monthly sales reports to brand partners
- Prepare regular reports, summarizing key metrics, operational performance, and recommendations for management review
Process Improvement:
- Identify operational bottlenecks and propose solutions to enhance productivity and streamline workflows
- Work with cross-functional teams to implement best practices and new systems to improve efficiency
Requirements and Preferences:
- Minimum of 2 years of experience in merchandising, retail operations, or a similar role in retail or a fast-paced environment
- Strong communication skills and the ability to collaborate with various departments and stakeholders
- Exceptional organizational skills, attention to detail, and multitasking abilities
- Proactive problem-solving skills and a hands-on approach to driving efficiency and operational excellence
- Proficiency in data analysis and reporting tools (e.g., Excel, Google Sheets)
- Experience in process improvement and operational strategy implementation is a plus
- Bachelor’s degree in business, operations, logistics, or a related field is good to have
About the position:
- Location: Marylebone, London
- Start: Immediately
- Job Hours: Full-time role, in office
- Banding – £30,000 – £35,000 (Depending on experience)
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Marketing and Sales
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Merchandising Assistant employer: Smartech
Contact Detail:
Smartech Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Merchandising Assistant
β¨Tip Number 1
Familiarise yourself with the latest trends in retail and merchandising. Understanding whatβs currently popular can help you speak confidently about how you can contribute to Smartech's innovative approach.
β¨Tip Number 2
Network with professionals in the retail industry, especially those who have experience in merchandising or operations. Engaging with them can provide valuable insights and potentially lead to referrals.
β¨Tip Number 3
Prepare to discuss specific examples of how you've improved operational processes in previous roles. Being able to demonstrate your problem-solving skills will show that you're proactive and results-oriented.
β¨Tip Number 4
Research Smartech's brand values and mission. Tailoring your conversation to align with their goals will demonstrate your genuine interest in the company and its vision for the future of retail.
We think you need these skills to ace Merchandising Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in merchandising or retail operations. Use keywords from the job description, such as 'operational support', 'data analysis', and 'process improvement' to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, express your passion for innovative retail and how your skills align with the role. Mention specific examples of how you've improved operational workflows or collaborated with teams in previous positions.
Showcase Your Analytical Skills: Since data analysis is crucial for this role, include any experience you have with tools like Excel or Google Sheets. Provide examples of how you've used data to drive decisions or improve processes in past roles.
Highlight Communication Abilities: Emphasise your strong communication skills in both your CV and cover letter. Mention instances where you've successfully coordinated between departments or resolved operational issues, showcasing your ability to collaborate effectively.
How to prepare for a job interview at Smartech
β¨Know the Company Inside Out
Before your interview, make sure to research Smartech Retail Group thoroughly. Understand their mission, values, and the innovative retail experiences they offer. This will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
β¨Showcase Your Organisational Skills
As a Merchandising Assistant, you'll need exceptional organisational skills. Be prepared to discuss specific examples from your past experience where you've successfully managed multiple tasks or projects simultaneously. Highlight any tools or methods you used to stay organised.
β¨Prepare for Data Analysis Questions
Since the role involves data analysis and reporting, brush up on your skills with tools like Excel or Google Sheets. Be ready to discuss how you've used data to identify trends or improve processes in previous roles. Consider bringing examples of reports you've created.
β¨Demonstrate Your Problem-Solving Abilities
The ability to proactively solve problems is crucial for this position. Think of instances where you've identified operational bottlenecks and successfully proposed solutions. Be ready to share these stories during your interview to showcase your hands-on approach to driving efficiency.