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- Tasks: Shape the future of retail by managing key brand partnerships and driving growth.
- Company: Join Smartech Retail Group, a hub for innovation in luxury retail.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Make an impact in a dynamic environment where retail meets technology.
- Qualifications: Experience in account management and strong relationship-building skills required.
- Other info: Exciting opportunity to work with leading brands and enhance customer experiences.
The predicted salary is between 28800 - 48000 £ per year.
Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people discover what the world is creating next? We are Smartech Retail Group—a destination for innovation at the world’s leading department stores. Because retail should never be boring.
As an Account Manager, you will take ownership of key brand partnerships across our luxury retail concessions. This role is focused on driving long-term growth, commercial performance, and strategic alignment between Smartech and our brand partners. You will act as a senior point of contact, balancing commercial insight with exceptional relationship management.
Strategic Account Management- Own and develop a portfolio of established brand partners, acting as their primary day-to-day and strategic contact.
- Build strong, trusted relationships with senior brand stakeholders to drive long-term commercial success.
- Lead regular business reviews, presenting performance insights, trends, and recommendations to improve results.
- Identify growth opportunities across existing accounts, including activations, space optimisation, and performance improvements.
- Monitor and analyse sales performance and consumer-based analytics, identifying key insights, risks, and opportunities for growth.
- Work closely with internal teams to implement strategies that align brand objectives with company goals.
- Ensure consistent delivery of premium brand representation and customer experience across all retail concessions.
- Support the design and execution of innovative in-store activations tailored to luxury and technology-focused audiences.
- Oversee the onboarding and integration of new brand partners, ensuring a seamless transition into the Smartech retail ecosystem.
- Provide ongoing guidance and support to brands, ensuring expectations, processes, and commercial terms are clearly understood.
- Partner with brand stakeholders to ensure optimal use of retail space, in line with commercial agreements and merchandising standards.
- Conduct regular reviews of store layouts and capacity to ensure all contracted brands are appropriately represented.
- Support initiatives that optimise return on investment for brand partners without compromising customer flow or experience.
Proven experience in account management within retail, luxury, technology, or experience-led environments. Strong commercial mindset with the ability to manage and grow long-term client relationships. Confidence working with data and analytics to inform decision-making and performance improvements. Excellent organisational and problem-solving skills, with the ability to manage multiple accounts and priorities. Outstanding communication and stakeholder management skills.
Hours: Full time
Manager, Account Executive employer: Smartech
Contact Detail:
Smartech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Account Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and luxury sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Showcase your skills! When you get the chance to meet hiring managers or recruiters, be ready to talk about your experience in account management and how you've driven growth in previous roles. Use specific examples to illustrate your impact and make sure they remember you.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role. It’s a simple yet effective way to stand out.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about what we do at Smartech. It shows initiative and gives you a better chance of being noticed by our hiring team. Don’t miss out on the opportunity!
We think you need these skills to ace Manager, Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your experience in account management, especially in retail or luxury sectors, and don’t forget to showcase your commercial mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail and how you can help shape the future at Smartech. Be sure to mention specific examples of how you've built strong relationships with clients.
Showcase Your Analytical Skills: Since this role involves working with data and analytics, make sure to include any relevant experience you have in monitoring sales performance or identifying growth opportunities. We love seeing how you’ve used data to drive results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Smartech team!
How to prepare for a job interview at Smartech
✨Know Your Brands
Before the interview, dive deep into the brands you'll be managing. Understand their values, recent campaigns, and how they align with Smartech's vision. This will show your genuine interest and help you discuss how you can drive their success.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data analytics in previous roles. Bring examples of how you've identified growth opportunities or improved performance through data-driven decisions. This will highlight your commercial mindset and analytical abilities.
✨Build Rapport with Interviewers
Remember, relationship management is key in this role. Use the interview to demonstrate your communication skills. Ask insightful questions about the company culture and team dynamics to show you're not just interested in the job, but also in building strong relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like onboarding a new brand partner or optimising store capacity. Think through your past experiences and be ready to share how you navigated challenges and achieved results.