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- Tasks: Manage and grow luxury retail partnerships while enhancing customer experiences.
- Company: Join Smartech Retail Group, a leader in innovative retail experiences.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Shape the future of retail by blending tech passion with customer engagement.
- Qualifications: Experience in retail account management and a love for technology.
- Other info: Be part of a vibrant team that values creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring?
As an Account Executive you’ll play a pivotal role in managing and growing our presence within our luxury retail concessions. This is a unique opportunity to blend your passion for tech with the art of customer experience.
Strategic Account Development- Build and nurture strong, long-term relationships with our top brand partners, becoming their trusted adviser and advocate.
- Lead regular business reviews with brand partners, providing insights and actionable recommendations to enhance performance.
- Ensure impeccable representation of brand identities and premium customer experiences across all retail concessions.
- Partner with brands to design and execute innovative activations that resonate with the Luxury consumer base.
- Monitor and analyse sales and consumer-based analytics, highlighting key feedback points to ensure alignment with both brand and company objectives, while identifying opportunities for growth.
- Lead the seamless onboarding of new brand partners, ensuring their smooth integration into our retail ecosystem.
- Serve as the primary point of contact for new brands, delivering exceptional service and support throughout the partnership journey.
- Partner with brand stakeholders to ensure optimal retail space utilization, prioritizing the display of all contracted brands in line with their agreements.
- Conduct regular evaluations of store capacity, ensuring all paying brands are represented and displayed prominently without compromising customer flow or merchandising standards.
- Collaborate with operations teams to maintain accurate stock levels and availability, ensuring displays consistently meet contractual and customer expectations while helping to optimise ROI for all brand partners.
Experience in retail account management, preferably within the tech or luxury sectors.
Strong passion for technology and delivering premium customer experiences.
Proven ability to excel in organizational and problem-solving tasks while effectively managing multiple priorities.
A data-driven mindset with the ability to analyze performance and implement effective strategies.
Outstanding communication and relationship-building abilities.
Hours: Full time
Executive Account Manager (Permanent) in London employer: Smartech
Contact Detail:
Smartech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Account Manager (Permanent) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and tech sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Showcase your passion for tech and customer experience during interviews. Share specific examples of how you've successfully managed accounts or improved customer interactions in the past. This will demonstrate that you’re not just another candidate, but someone who truly understands the industry.
✨Tip Number 3
Prepare for those tricky interview questions by practising your responses. Think about how you can highlight your analytical skills and problem-solving abilities. We recommend doing mock interviews with friends or using online resources to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our innovative team at Smartech Retail Group. Let’s shape the future of retail together!
We think you need these skills to ace Executive Account Manager (Permanent) in London
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! We want to see how your love for innovation aligns with our mission at Smartech Retail Group. Share specific examples of how you've blended tech with customer experiences in your previous roles.
Highlight Relationship-Building Skills: As an Executive Account Manager, building strong relationships is key. Make sure to include instances where you've successfully nurtured partnerships or collaborated with stakeholders. We’re looking for someone who can be a trusted adviser to our brand partners!
Be Data-Driven: We value a data-driven mindset, so don’t shy away from showcasing your analytical skills. Include any experience you have with monitoring sales and consumer analytics, and how you've used that data to drive performance improvements. Numbers tell a story, and we want to hear yours!
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a seamless application process. It’s the best way for us to get your details and for you to stay updated on your application status. Let’s shape the future of retail together!
How to prepare for a job interview at Smartech
✨Know Your Brands
Before the interview, dive deep into the brands you'll be working with. Understand their values, products, and recent innovations. This will not only show your enthusiasm but also help you discuss how you can enhance their presence in retail.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've analysed sales or consumer analytics to improve performance. This will demonstrate your data-driven mindset, which is crucial for the role.
✨Build a Relationship Strategy
Think about how you would approach building long-term relationships with brand partners. Prepare to share your strategies for nurturing these connections and how you would act as a trusted adviser. This will highlight your relationship-building abilities.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in account management and how you overcame them. This will showcase your organisational skills and ability to manage multiple priorities effectively.
