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- Tasks: Shape the future of retail by managing luxury brand partnerships and enhancing customer experiences.
- Company: Join Smartech Retail Group, a hub for innovation in top department stores.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Blend your passion for tech with luxury retail and make a real impact.
- Qualifications: Experience in retail account management and a love for technology.
- Other info: Exciting chance to work with cutting-edge brands and drive innovative activations.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring?
As an Account Executive you’ll play a pivotal role in managing and growing our presence within our luxury retail concessions. This is a unique opportunity to blend your passion for tech with the art of customer experience.
Strategic Account Development- Build and nurture strong, long-term relationships with our top brand partners, becoming their trusted adviser and advocate.
- Lead regular business reviews with brand partners, providing insights and actionable recommendations to enhance performance.
- Ensure impeccable representation of brand identities and premium customer experiences across all retail concessions.
- Partner with brands to design and execute innovative activations that resonate with the Luxury consumer base.
- Monitor and analyse sales and consumer-based analytics, highlighting key feedback points to ensure alignment with both brand and company objectives, while identifying opportunities for growth.
- Lead the seamless onboarding of new brand partners, ensuring their smooth integration into our retail ecosystem.
- Serve as the primary point of contact for new brands, delivering exceptional service and support throughout the partnership journey.
- Partner with brand stakeholders to ensure optimal retail space utilization, prioritizing the display of all contracted brands in line with their agreements.
- Conduct regular evaluations of store capacity, ensuring all paying brands are represented and displayed prominently without compromising customer flow or merchandising standards.
- Collaborate with operations teams to maintain accurate stock levels and availability, ensuring displays consistently meet contractual and customer expectations while helping to optimise ROI for all brand partners.
Experience in retail account management, preferably within the tech or luxury sectors.
Strong passion for technology and delivering premium customer experiences.
Proven ability to excel in organizational and problem-solving tasks while effectively managing multiple priorities.
A data-driven mindset with the ability to analyze performance and implement effective strategies.
Outstanding communication and relationship-building abilities.
Hours: Full time
Account Manager/Executives (Permanent) in London employer: Smartech
Contact Detail:
Smartech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager/Executives (Permanent) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and tech sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Show off your passion for tech and customer experience! When you get the chance to chat with hiring managers or during interviews, share your ideas on how to enhance retail experiences. This will demonstrate your enthusiasm and creativity, making you stand out from the crowd.
✨Tip Number 3
Prepare for those interviews by researching the company and its brand partners. Understand their values, products, and recent innovations. This knowledge will help you tailor your responses and show that you’re genuinely interested in contributing to their success.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets into the right hands. So, take that extra step and let us see what you’ve got!
We think you need these skills to ace Account Manager/Executives (Permanent) in London
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, make sure to highlight your love for technology and how it ties into customer experiences. We want to see that you’re excited about blending innovation with retail!
Tailor Your Experience: Don’t just send a generic CV! Take the time to tailor your application to reflect your experience in retail account management, especially if it’s in the tech or luxury sectors. We appreciate when candidates connect their past roles to what we do.
Be Data-Driven: Since we value a data-driven mindset, include examples of how you've used analytics to drive performance in previous roles. Show us how you can turn numbers into actionable insights that benefit brand partnerships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Smartech
✨Know Your Brands
Before the interview, dive deep into the brands you'll be working with. Understand their values, products, and recent innovations. This will not only show your enthusiasm but also help you discuss how you can enhance their presence in retail.
✨Showcase Your Data Skills
Since the role requires a data-driven mindset, prepare to discuss how you've used analytics in past roles. Bring examples of how you've monitored performance and implemented strategies based on data insights to drive growth.
✨Demonstrate Relationship Building
Be ready to share specific examples of how you've built and nurtured relationships in previous positions. Highlight your communication skills and how you've acted as a trusted adviser to partners, which is crucial for this role.
✨Prepare for Problem-Solving Scenarios
Think of challenges you've faced in account management and how you resolved them. The interviewers will likely want to see your problem-solving abilities, so come prepared with stories that showcase your organisational skills and ability to manage multiple priorities.
