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- Tasks: Manage and grow luxury retail partnerships while enhancing customer experiences.
- Company: Join Smartech Retail Group, a leader in innovative retail experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Exciting role with potential for career advancement in a vibrant industry.
- Why this job: Shape the future of retail with cutting-edge tech and creativity.
- Qualifications: Experience in retail account management and a passion for technology.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring?
As an Account Executive you’ll play a pivotal role in managing and growing our presence within our luxury retail concessions. This is a unique opportunity to blend your passion for tech with the art of customer experience.
Key Responsibilities- Strategic Account Development
- Build and nurture strong, long-term relationships with our top brand partners, becoming their trusted adviser and advocate.
- Collaborate with internal teams to proactively address challenges and identify opportunities to drive mutual success.
- Lead regular business reviews with brand partners, providing insights and actionable recommendations to enhance performance.
- Brand Partnership Excellence
- Ensure impeccable representation of brand identities and premium customer experiences across all retail concessions.
- Partner with brands to design and execute innovative activations that resonate with the Luxury consumer base.
- Monitor and analyse sales and consumer-based analytics, highlighting key feedback points to ensure alignment with both brand and company objectives, while identifying opportunities for growth.
- Onboarding & Integration
- Lead the seamless onboarding of new brand partners, ensuring their smooth integration into our retail ecosystem.
- Serve as the primary point of contact for new brands, delivering exceptional service and support throughout the partnership journey.
- Partner with brand stakeholders to ensure optimal retail space utilization, prioritizing the display of all contracted brands in line with their agreements.
- Conduct regular evaluations of store capacity, ensuring all paying brands are represented and displayed prominently without compromising customer flow or merchandising standards.
- Collaborate with operations teams to maintain accurate stock levels and availability, ensuring displays consistently meet contractual and customer expectations while helping to optimise ROI for all brand partners.
- Experience in retail account management, preferably within the tech or luxury sectors.
- Strong passion for technology and delivering premium customer experiences.
- Proven ability to excel in organizational and problem-solving tasks while effectively managing multiple priorities.
- A data-driven mindset with the ability to analyze performance and implement effective strategies.
- Outstanding communication and relationship-building abilities.
- Proficiency in Google Sheets, monday.com/other and HubSpot are essential.
Account Executive in London employer: Smartech
Contact Detail:
Smartech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and tech sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Show off your passion for tech! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your enthusiasm for technology and how it enhances customer experiences. Share examples of how you've used tech in previous roles to drive success.
✨Tip Number 3
Prepare for those interviews! Research the company and its brand partners thoroughly. Understand their values, products, and recent innovations. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your genuine interest in joining our innovative team at Smartech Retail Group!
We think you need these skills to ace Account Executive in London
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We want to see how your love for innovation aligns with our mission at Smartech Retail Group. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application for the Account Executive role. Highlight your experience in retail account management and how it relates to luxury sectors. This shows us you understand what we're looking for and that you're genuinely interested in the position.
Be Data-Driven: Since we value a data-driven mindset, include examples of how you've used analytics to drive success in previous roles. Whether it's improving sales or enhancing customer experiences, we want to know how you can bring that expertise to our team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Smartech
✨Know Your Brands
Before the interview, do your homework on the luxury brands you'll be working with. Understand their values, recent campaigns, and how they position themselves in the market. This will help you speak confidently about how you can enhance their presence and build strong relationships.
✨Showcase Your Tech Passion
Since this role blends tech with customer experience, be ready to discuss your passion for technology. Share examples of how you've used tech to improve customer interactions or drive sales in previous roles. This will demonstrate that you’re not just a people person but also someone who understands the tech landscape.
✨Prepare for Data Discussions
Brush up on your data analysis skills! Be prepared to talk about how you've used analytics to inform decisions in past roles. Think of specific examples where your insights led to improved performance or growth, as this aligns perfectly with the data-driven mindset they're looking for.
✨Practice Your Communication Skills
As an Account Executive, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios you could face in the job, like leading a business review or onboarding a new brand partner. This will help you feel more confident during the actual interview.