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- Tasks: Manage key brand partnerships and drive growth in luxury retail.
- Company: Join Smartech Retail Group, where innovation meets luxury.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Shape the future of retail while building strong relationships with top brands.
- Qualifications: Experience in account management and a strong commercial mindset required.
- Other info: Dynamic environment focused on creativity and strategic excellence.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people discover what the world is creating next? We are Smartech Retail Group—a destination for innovation at the world’s leading department stores. Because retail should never be boring.
As an Account Manager, you will take ownership of key brand partnerships across our luxury retail concessions. This role is focused on driving long-term growth, commercial performance, and strategic alignment between Smartech and our brand partners. You will act as a senior point of contact, balancing commercial insight with exceptional relationship management.
Strategic Account Management- Own and develop a portfolio of established brand partners, acting as their primary day-to-day and strategic contact.
- Build strong, trusted relationships with senior brand stakeholders to drive long-term commercial success.
- Lead regular business reviews, presenting performance insights, trends, and recommendations to improve results.
- Identify growth opportunities across existing accounts, including activations, space optimisation, and performance improvements.
- Monitor and analyse sales performance and consumer-based analytics, identifying key insights, risks, and opportunities for growth.
- Work closely with internal teams to implement strategies that align brand objectives with company goals.
- Ensure consistent delivery of premium brand representation and customer experience across all retail concessions.
- Support the design and execution of innovative in-store activations tailored to luxury and technology-focused audiences.
- Oversee the onboarding and integration of new brand partners, ensuring a seamless transition into the Smartech retail ecosystem.
- Provide ongoing guidance and support to brands, ensuring expectations, processes, and commercial terms are clearly understood.
- Partner with brand stakeholders to ensure optimal use of retail space, in line with commercial agreements and merchandising standards.
- Conduct regular reviews of store layouts and capacity to ensure all contracted brands are appropriately represented.
- Support initiatives that optimise return on investment for brand partners without compromising customer flow or experience.
Proven experience in account management within retail, luxury, technology, or experience-led environments. Strong commercial mindset with the ability to manage and grow long-term client relationships. Confidence working with data and analytics to inform decision-making and performance improvements. Excellent organisational and problem-solving skills, with the ability to manage multiple accounts and priorities. Outstanding communication and stakeholder management skills.
Hours: Full time
Manager-Account Manager in England employer: Smartech
Contact Detail:
Smartech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and luxury sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers or clients, make sure to highlight your experience in account management and your knack for building relationships. Bring along examples of your past successes to back up your claims.
✨Tip Number 3
Prepare for interviews by researching the company and its brand partners. Understand their values, goals, and recent projects. This will not only impress them but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to shape the future of retail. Make sure your application stands out by following up with a friendly email expressing your enthusiasm for the role.
We think you need these skills to ace Manager-Account Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your experience in account management, especially in retail or luxury sectors, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail and how you can help shape the future at Smartech. Be specific about your achievements and how they relate to the job.
Showcase Your Data Skills: Since this role involves working with data and analytics, don’t forget to mention any relevant experience you have. We want to see how you’ve used data to drive decisions and improve performance in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Smartech team!
How to prepare for a job interview at Smartech
✨Know Your Brands
Before the interview, dive deep into the brands you'll be managing. Understand their values, recent campaigns, and market positioning. This will not only show your enthusiasm but also help you discuss how you can drive their growth effectively.
✨Showcase Your Data Skills
Since the role involves analysing sales performance and consumer analytics, be prepared to discuss your experience with data. Bring examples of how you've used data to inform decisions or improve performance in past roles.
✨Build Rapport with Examples
Relationship management is key in this role. Share specific stories about how you've built strong relationships with clients or stakeholders in the past. Highlight your communication skills and how they contributed to successful partnerships.
✨Prepare for Strategic Discussions
Think about potential growth opportunities for the brands you'll be working with. Be ready to discuss innovative ideas for in-store activations or space optimisation that align with both brand objectives and company goals.
