At a Glance
- Tasks: Manage key brand partnerships and drive growth in luxury retail.
- Company: Join Smartech, where retail meets innovation and excitement.
- Benefits: Full-time role with target-based bonuses and a vibrant work environment.
- Other info: Dynamic team across major cities with opportunities for career advancement.
- Why this job: Be at the forefront of tech and luxury retail, making a real impact.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 45000 - 55000 € per year.
Marylebone London
Hours: Full time in-office
Additional compensation: Target based bonuses
About Smartech Retail Group
At Smartech, we believe retail should never be boring. We’re the destination for discovery, where customers can explore, try, and play with the newest innovations in tech, gaming, and e-mobility. Our teams across London, New York, Rome, and Berlin bring the world’s most exciting brands to life through immersive, experience-led retail.
As an Account Manager, you will take ownership of key brand partnerships across our luxury retail concessions. This role is focused on driving long-term growth, commercial performance, and strategic alignment between Smartech and our brand partners. You will act as a senior point of contact, balancing commercial insight with exceptional relationship management.
- Strategic Account Management
- Own and develop a portfolio of established brand partners, acting as their primary day-to-day and strategic contact.
- Build strong, trusted relationships with senior brand stakeholders to drive long-term commercial success.
- Lead regular business reviews, presenting performance insights, trends, and recommendations to improve results.
- Identify growth opportunities across existing accounts, including activations, space optimisation, and performance improvements.
- Brand Performance & Commercial Excellence
- Monitor and analyse sales performance and consumer-based analytics, identifying key insights, risks, and opportunities for growth.
- Work closely with internal teams to implement strategies that align brand objectives with company goals.
- Ensure consistent delivery of premium brand representation and customer experience across all retail concessions.
- Support the design and execution of innovative in-store activations tailored to luxury and technology-focused audiences.
- Oversee the onboarding and integration of new brand partners, ensuring a seamless transition into the Smartech retail ecosystem.
- Provide ongoing guidance and support to brands, ensuring expectations, processes, and commercial terms are clearly understood.
- Maximising Store Capacity & ROI
- Partner with brand stakeholders to ensure optimal use of retail space, in line with commercial agreements and merchandising standards.
- Conduct regular reviews of store layouts and capacity to ensure all contracted brands are appropriately represented.
- Support initiatives that optimise return on investment for brand partners without compromising customer flow or experience.
Proven experience in account management within retail, luxury, technology, or experience-led environments. Strong commercial mindset with the ability to manage and grow long-term client relationships. Confidence working with data and analytics to inform decision-making and performance improvements. Excellent organisational and problem-solving skills, with the ability to manage multiple accounts and priorities. Outstanding communication and stakeholder management skills.
Manager-Account Manager in City of London employer: Smartech
At Smartech Retail Group, we pride ourselves on fostering a dynamic and innovative work environment in the heart of Marylebone, London. As an employer, we offer competitive target-based bonuses, a culture that encourages creativity and collaboration, and ample opportunities for professional growth within the exciting realm of luxury retail and technology. Join us to be part of a team that is not just about retail, but about creating memorable experiences for our customers and partners alike.
StudySmarter Expert Advice🤫
We think this is how you could land Manager-Account Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role at Smartech.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in account management and your knack for building relationships. Use real examples to demonstrate how you've driven growth and improved performance.
✨Tip Number 3
Research is key! Before any interview, dive deep into Smartech's brand partnerships and recent projects. This will not only impress them but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Smartech team.
We think you need these skills to ace Manager-Account Manager in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your experience in account management, especially in retail or luxury sectors, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect candidate. Don’t forget to mention any relevant achievements!
Showcase Your Data Skills:Since we love data-driven decisions, make sure to highlight your experience with analytics in your application. Share examples of how you've used data to drive performance improvements in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Smartech
✨Know Your Brands
Before the interview, dive deep into the brands you'll be managing. Understand their values, recent campaigns, and how they align with Smartech's vision. This will show your genuine interest and help you discuss how you can enhance their performance.
✨Showcase Your Data Skills
Since the role involves analysing sales performance and consumer analytics, be prepared to discuss your experience with data. Bring examples of how you've used data to drive decisions in past roles, and be ready to suggest how you could apply this at Smartech.
✨Build Relationships
Highlight your relationship management skills during the interview. Share specific examples of how you've built trust with clients or stakeholders in previous positions. This is crucial for the Account Manager role, so make it a key part of your conversation.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like onboarding a new brand partner or optimising store layouts. Think through potential challenges and your strategies for overcoming them, as this will demonstrate your problem-solving abilities.
