At a Glance
- Tasks: Manage key brand partnerships and drive growth in luxury retail.
- Company: Join Smartech, where retail meets innovation and excitement.
- Benefits: Full-time role with target-based bonuses and a vibrant work environment.
- Other info: Dynamic team across major cities with opportunities for career advancement.
- Why this job: Be the face of luxury brands and shape the future of retail experiences.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 45000 - 55000 € per year.
Marylebone London
Hours: Full time in-office
Additional compensation: Target based bonuses
About Smartech Retail Group
At Smartech, we believe retail should never be boring. We’re the destination for discovery, where customers can explore, try, and play with the newest innovations in tech, gaming, and e-mobility. Our teams across London, New York, Rome, and Berlin bring the world’s most exciting brands to life through immersive, experience-led retail.
As an Account Manager, you will take ownership of key brand partnerships across our luxury retail concessions. This role is focused on driving long-term growth, commercial performance, and strategic alignment between Smartech and our brand partners. You will act as a senior point of contact, balancing commercial insight with exceptional relationship management.
- Strategic Account Management
- Own and develop a portfolio of established brand partners, acting as their primary day-to-day and strategic contact.
- Build strong, trusted relationships with senior brand stakeholders to drive long-term commercial success.
- Lead regular business reviews, presenting performance insights, trends, and recommendations to improve results.
- Identify growth opportunities across existing accounts, including activations, space optimisation, and performance improvements.
- Brand Performance & Commercial Excellence
- Monitor and analyse sales performance and consumer-based analytics, identifying key insights, risks, and opportunities for growth.
- Work closely with internal teams to implement strategies that align brand objectives with company goals.
- Ensure consistent delivery of premium brand representation and customer experience across all retail concessions.
- Support the design and execution of innovative in-store activations tailored to luxury and technology-focused audiences.
- Oversee the onboarding and integration of new brand partners, ensuring a seamless transition into the Smartech retail ecosystem.
- Provide ongoing guidance and support to brands, ensuring expectations, processes, and commercial terms are clearly understood.
- Maximising Store Capacity & ROI
- Partner with brand stakeholders to ensure optimal use of retail space, in line with commercial agreements and merchandising standards.
- Conduct regular reviews of store layouts and capacity to ensure all contracted brands are appropriately represented.
- Support initiatives that optimise return on investment for brand partners without compromising customer flow or experience.
Proven experience in account management within retail, luxury, technology, or experience-led environments. Strong commercial mindset with the ability to manage and grow long-term client relationships. Confidence working with data and analytics to inform decision-making and performance improvements. Excellent organisational and problem-solving skills, with the ability to manage multiple accounts and priorities. Outstanding communication and stakeholder management skills.
Manager, Account Executive in City of London employer: Smartech
At Smartech Retail Group, we pride ourselves on fostering a dynamic and innovative work environment in the heart of Marylebone, London. Our commitment to employee growth is evident through our supportive culture, where team members are encouraged to explore new ideas and take ownership of their roles. With competitive target-based bonuses and the opportunity to work with leading luxury brands, joining our team means being part of an exciting journey in the ever-evolving retail landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Account Executive in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role. Highlight your achievements in account management and how you can drive growth for the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Manager, Account Executive in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your experience in account management, especially in retail or luxury sectors, to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect candidate. Don’t forget to mention any relevant achievements!
Showcase Your Data Skills:Since we love data-driven decisions, make sure to highlight your experience with analytics in your application. Share examples of how you've used data to drive performance improvements in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Smartech
✨Know Your Brands
Before the interview, dive deep into the brands you'll be managing. Understand their values, recent campaigns, and how they align with Smartech's vision. This will show your genuine interest and help you discuss how you can enhance their performance.
✨Showcase Your Data Skills
Since the role involves working with sales performance and analytics, be prepared to discuss your experience with data. Bring examples of how you've used data to drive decisions or improve results in previous roles. This will demonstrate your commercial mindset.
✨Prepare for Relationship Management Questions
Expect questions about how you've built and maintained relationships with clients. Have specific examples ready that highlight your communication skills and ability to manage expectations. This is crucial for a role focused on strategic account management.
✨Think About Growth Opportunities
Be ready to discuss potential growth opportunities for the brands you'll be working with. Think creatively about activations or strategies that could enhance their presence in-store. This shows you're proactive and aligned with Smartech's goal of driving long-term success.
