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- Tasks: Manage and grow luxury retail partnerships while enhancing customer experiences.
- Company: Join Smartech Retail Group, a hub for innovation in retail.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Shape the future of retail with cutting-edge tech and premium brands.
- Qualifications: Experience in retail account management and a passion for technology.
- Other info: Work in London with a focus on creativity and collaboration.
The predicted salary is between 30000 - 35000 £ per year.
Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring?
As an Account Executive you’ll play a pivotal role in managing and growing our presence within our luxury retail concessions. This is a unique opportunity to blend your passion for tech with the art of customer experience.
Key Responsibilities- Strategic Account Development
- Build and nurture strong, long-term relationships with our top brand partners, becoming their trusted adviser and advocate.
- Collaborate with internal teams to proactively address challenges and identify opportunities to drive mutual success.
- Lead regular business reviews with brand partners, providing insights and actionable recommendations to enhance performance.
- Brand Partnership Excellence
- Ensure impeccable representation of brand identities and premium customer experiences across all retail concessions.
- Partner with brands to design and execute innovative activations that resonate with the Luxury consumer base.
- Monitor and analyse sales and consumer-based analytics, highlighting key feedback points to ensure alignment with both brand and company objectives, while identifying opportunities for growth.
- Onboarding & Integration
- Lead the seamless onboarding of new brand partners, ensuring their smooth integration into our retail ecosystem.
- Serve as the primary point of contact for new brands, delivering exceptional service and support throughout the partnership journey.
- Maximizing Store Capacity
- Partner with brand stakeholders to ensure optimal retail space utilization, prioritizing the display of all contracted brands in line with their agreements.
- Conduct regular evaluations of store capacity, ensuring all paying brands are represented and displayed prominently without compromising customer flow or merchandising standards.
- Collaborate with operations teams to maintain accurate stock levels and availability, ensuring displays consistently meet contractual and customer expectations while helping to optimise ROI for all brand partners.
- Experience in retail account management, preferably within the tech or luxury sectors.
- Strong passion for technology and delivering premium customer experiences.
- Proven ability to excel in organizational and problem-solving tasks while effectively managing multiple priorities.
- A data-driven mindset with the ability to analyze performance and implement effective strategies.
- Outstanding communication and relationship-building abilities.
- Proficiency in Google Sheets, Monday.com/other and HubSpot are essential.
Location: London
Hours: Full time
Salary banding - £30 - 35K per year
Account Executive in City of London employer: Smartech
Contact Detail:
Smartech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and tech sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
✨Tip Number 2
Show off your passion for tech! When you get the chance to chat with hiring managers or during interviews, share your enthusiasm for the latest innovations in retail. Talk about how you’ve used tech to enhance customer experiences in the past—this will set you apart from the crowd.
✨Tip Number 3
Prepare for those interviews! Research the company and its brand partners thoroughly. Be ready to discuss how you can help them grow and succeed. Bring insights and ideas to the table—show them you’re not just another candidate, but someone who can truly add value.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and interest in being part of our innovative team. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Account Executive in City of London
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, make sure to highlight your love for technology and how it ties into customer experiences. We want to see that you’re not just looking for a job, but that you genuinely care about shaping the future of retail with us!
Tailor Your Experience: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect your experience in retail account management, especially if it's in tech or luxury sectors. We appreciate when candidates connect their past roles to what we do at Smartech.
Be Data-Driven: Since we love a data-driven mindset, include any relevant metrics or analytics from your previous roles. Show us how you've used data to drive success in your past positions. It’ll help us see how you can contribute to our goals!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Smartech
✨Know Your Brands
Before the interview, do your homework on the brands you'll be working with. Understand their values, products, and recent innovations. This will not only show your enthusiasm but also help you discuss how you can enhance their presence in retail.
✨Showcase Your Tech Passion
As an Account Executive, a passion for technology is key. Be prepared to share examples of how you've used tech to improve customer experiences or drive sales. This will demonstrate that you’re not just about relationships but also about leveraging innovation.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges, like onboarding a new brand or resolving a conflict. Think through your past experiences and be ready to discuss how you’ve successfully navigated similar situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company’s future plans, how they measure success in partnerships, or what challenges they foresee in the luxury retail space. This shows your genuine interest and strategic thinking.
