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- Tasks: Lead NHS EPR programmes, gather requirements, and support testing for transformative healthcare projects.
- Company: Award-winning consultancy shaping the future of healthcare with a people-centred approach.
- Benefits: Hybrid working model, diverse team, and opportunities for professional growth in healthcare transformation.
- Why this job: Make a real impact on healthcare by supporting innovative digital projects across the NHS.
- Qualifications: Proven NHS experience and expertise in EPR programmes are essential.
- Other info: Join a rapidly growing team dedicated to delivering quality and innovation in healthcare.
The predicted salary is between 46000 - 52000 £ per year.
SmartCo Future Health is an award winning consultancy shaping the future of healthcare. We bring a high quality team and a future focused approach, supporting our clients, programmes and partners. We believe in people centred healthcare transformation, working alongside our clients with delivery support throughout the transformation journey, bringing quality, value and innovation. We’re proud to have built a diverse network of exceptional people, who consistently and expertly deliver transformative digital projects across the NHS. We’re growing rapidly and have ambitious plans to continue this trajectory.
About the Role
SmartCo Future Health is looking for an experienced Business Analyst to support NHS Electronic Patient Record (EPR) programmes. Important: We can only consider applicants with proven NHS experience. If you have not worked within the NHS or delivered into the NHS in a BA capacity, unfortunately your application will not be progressed. This role will focus on supporting programme delivery by capturing requirements, mapping processes and supporting testing and go-live readiness. The role is expected to be hybrid, with on-site attendance at the Trust as required (depending on programme needs). NHS experience and proven EPR programme experience are essential for this hire.
Responsibilities
- Lead and support requirements gathering across clinical and operational workstreams
- Facilitate workshops and stakeholder sessions to capture current state and future state needs
- Produce high quality BA artefacts including process maps (as-is/to-be), requirements documentation, user stories and acceptance criteria
- Support workflow design and configuration discussions with delivery teams and EPR vendors, ensuring requirements remain clear and testable
- Support testing activity including SIT/UAT planning, test scenario creation, and supporting defect triage through to resolution
- Contribute to go-live readiness and hypercare activities, supporting operational feedback loops and issue tracking
- Maintain clear documentation and governance inputs such as RAID items, decision logs, dependency tracking and change impacts
Qualifications
Essential:
- Proven Business Analyst experience working within the NHS is essential
- Demonstrable experience working on EPR programmes is essential (NerveCentre, Epic, Cerner, Allscripts, Meditech, Lorenzo, or similar)
- Strong understanding of NHS workflows and clinical/operational processes
- Strong verbal, written and organisational skills
- Confident stakeholder management skills with the ability to bring clarity and progress decisions
- NHS experience is required — applications without NHS experience will not be considered.
Business Analyst employer: SmartCo Future Health
Contact Detail:
SmartCo Future Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your contacts in the NHS and let them know you're on the lookout for a Business Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your EPR programme knowledge. Make sure you can discuss specific projects you've worked on and how they relate to the role at SmartCo Future Health. Confidence is key!
✨Tip Number 3
Showcase your skills through real-life examples. When chatting with potential employers, highlight your experience in capturing requirements and facilitating workshops. This will demonstrate your hands-on expertise in the NHS environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the SmartCo Future Health team.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your NHS experience and any relevant EPR programme work. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthcare transformation and how your background makes you a perfect fit for SmartCo Future Health. Keep it engaging and to the point.
Showcase Your BA Skills: In your application, emphasise your experience in requirements gathering, process mapping, and stakeholder management. We’re looking for someone who can hit the ground running, so make sure we see those skills front and centre!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at SmartCo Future Health!
How to prepare for a job interview at SmartCo Future Health
✨Know Your NHS Inside Out
Make sure you brush up on your NHS knowledge before the interview. Understand the current challenges and innovations in healthcare, especially around Electronic Patient Records (EPR). This will show that you're not just familiar with the systems but also passionate about improving healthcare.
✨Showcase Your BA Skills
Prepare to discuss specific examples of your previous work as a Business Analyst within the NHS. Highlight your experience in requirements gathering, process mapping, and stakeholder management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about how you would handle common challenges in EPR programmes, such as conflicting stakeholder needs or tight deadlines. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about SmartCo Future Health's approach to EPR programmes and their vision for the future of healthcare. This not only shows your interest but also helps you assess if the company aligns with your values and career goals.