At a Glance
- Tasks: Support Azure environments, resolve tickets, and automate processes while collaborating with AI teams.
- Company: Join a leading financial services team focused on cloud operations and innovation.
- Benefits: Remote work, competitive pay, and opportunities to grow in AI and DevOps.
- Other info: Dynamic role with potential for career advancement in a fast-paced environment.
- Why this job: Kickstart your career in Azure support and transition into exciting AI and automation projects.
- Qualifications: Experience in Azure support and a passion for AI and automation.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Azure Support Engineer to join an ongoing financial services team, focused on cloud operations, automation, and AI transformation.
This role will begin with a strong support focus, managing Azure related tickets, incidents, and environment issues, and will gradually evolve into more DevOps automation and AI / GenAI engineering work (Azure ML, Databricks, Azure AI Foundry). It’s ideal for someone who’s comfortable in Azure platform support but interested in progressing towards AI and automation as the programme matures.
Key Responsibilities- Provide support and troubleshooting across Azure environments (incident, request, and problem management).
- Resolve tickets related to Azure services, networking, App Services, Key Vault, AKS, resource provisioning, and pipelines.
- Maintain and improve CI/CD pipelines (Azure DevOps, YAML, Terraform, etc).
- Automate support processes and infrastructure provisioning where possible.
- Collaborate with cloud, data, and AI teams to stabilise and enhance Azure operations.
- Support the integration and deployment of AI / GenAI workloads (Azure ML, Databricks, Azure AI Foundry, Azure OpenAI).
- Ensure environment reliability, monitoring, and adherence to cloud governance standards.
- Prior experience in financial services or large enterprise environments.
- Strong experience as an Azure Support Engineer, Cloud Support Engineer, or similar role.
- Solid knowledge of Microsoft Azure services (App Services, Key Vault, Networking, AKS, etc.).
- Hands-on experience with Azure DevOps, CI/CD pipelines, and IAC (Terraform, Bicep, ARM).
- Exposure to AI / Machine Learning platforms such as Azure ML, AI Foundry, or Databricks.
- Good scripting and automation skills (PowerShell, Bash, or Python).
- Proven experience with incident and problem management tools (ServiceNow, JIRA).
- Excellent analytical, troubleshooting, and communication skills.
- Knowledge of monitoring and logging tools (App Insights, Log Analytics, KQL).
- Familiarity with containerisation (Docker, AKS) and Azure security best practices.
- Comfortable working in a support-focused Azure environment.
- Enjoys resolving tickets, stabilising cloud platforms, and improving automation.
- Keen to expand into AI, GenAI, and DevOps-oriented cloud engineering over time.
Azure Support Engineer (with AI & DevOps Exposure) in Coventry employer: SmartCo Consulting
Join a forward-thinking financial services team as an Azure Support Engineer, where you will not only manage Azure-related incidents but also have the opportunity to evolve into AI and DevOps automation roles. Our remote work culture promotes flexibility and collaboration, while our commitment to employee growth ensures that you will receive the support needed to advance your skills in cutting-edge technologies like Azure ML and Databricks. With a focus on innovation and a supportive environment, we offer a unique chance to be part of a transformative journey in cloud operations.
StudySmarter Expert Advice🤫
We think this is how you could land Azure Support Engineer (with AI & DevOps Exposure) in Coventry
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those working with Azure. Join relevant online communities or forums where you can share your experiences and learn from others.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Azure projects, especially any automation or AI work you've done. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Azure support scenarios. Think about how you would troubleshoot specific issues and be ready to discuss your thought process during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Azure Support Engineer (with AI & DevOps Exposure) in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Azure and any relevant AI or DevOps projects. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background in financial services makes you a great fit. We love seeing genuine enthusiasm!
Showcase Your Problem-Solving Skills:In your application, mention specific examples of how you've tackled Azure-related issues or improved processes. We’re looking for those analytical skills that will help us enhance our cloud operations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SmartCo Consulting
✨Know Your Azure Stuff
Make sure you brush up on your knowledge of Microsoft Azure services, especially App Services, Key Vault, and AKS. Be ready to discuss your hands-on experience with these tools and how you've resolved issues in the past.
✨Showcase Your Automation Skills
Since this role involves improving CI/CD pipelines and automating support processes, be prepared to talk about your experience with Azure DevOps, Terraform, and any scripting languages like PowerShell or Python. Share specific examples of how you've automated tasks in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your analytical and troubleshooting skills. Prepare to walk through a challenging incident you've managed, detailing your thought process and the steps you took to resolve it. This will show your potential employer that you're capable of handling real-world issues.
✨Express Your Interest in AI and DevOps
This position is evolving towards AI and DevOps, so make sure to convey your enthusiasm for these areas. Discuss any relevant projects or learning experiences you've had with Azure ML, Databricks, or similar technologies, and express your eagerness to grow in this direction.
