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For Companies At a Glance
- Tasks: Lead the delivery of a new enterprise-grade CRM platform and manage the product vision.
- Company: Join a dynamic team focused on innovative technology solutions in the CRM space.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Other info: Ideal for those passionate about driving change in tech and business alignment.
- Why this job: Be at the forefront of transforming customer experiences with cutting-edge technology.
- Qualifications: Experience in Agile methodologies and delivering CRM products, especially Microsoft Dynamics 365.
The predicted salary is between 43200 - 72000 £ per year.
D365 Product Owner
Contract Role
Overview
This is an exciting opportunity for a driven and strategic Product Owner to take on a key role in leading the delivery of a new enterprise-grade CRM platform.
Key Responsibilities
As Product Owner, you will:
- Own and drive the product vision and roadmap for a new Microsoft Dynamics-based CRM platform, anticipating future client and business needs.
- Ensure product features and enablers meet acceptance criteria and align with the overall strategy and goals.
- Manage and prioritise the team backlog, breaking down features into actionable user stories.
- Use market trends, client insights, and performance data to continuously enhance the product offering across the customer journey.
- Recommend and implement experience improvements to drive client acquisition, development, and retention.
- Take full commercial ownership of the product, including tracking performance, benefits realisation, and maintaining a P&L view.
Required Experience:
- Strong understanding of Agile methodologies and experience working within Agile delivery teams.
- Good experience delivering CRM products, ideally using Microsoft Dynamics 365.
- Experience collaborating across technology and business teams to ensure alignment with strategic objectives.
- Demonstrated ability to define, communicate, and deliver against a clear product vision.
- Ability to analyse customer journeys and product performance using data, insights, and research.
- Experience managing budgets and KPIs, with a focus on delivering measurable business outcomes.
- Excellent communication and leadership skills.
Desirable:
- Background in banking or financial services is advantageous.
- Experience leading change in team culture, mindset, or structure.
- Familiarity with collaboration tools like JIRA and Confluence.
D365 Product Owner employer: SmartChoice International Limited
Contact Detail:
SmartChoice International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Product Owner
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and its features. Understanding the platform inside out will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your experience with Agile methodologies by preparing examples of how you've successfully led teams in an Agile environment. Be ready to discuss specific projects where you drove product vision and strategy.
✨Tip Number 3
Research current market trends in CRM solutions, especially those related to customer acquisition and retention. Being able to discuss these insights during your conversations will set you apart as a knowledgeable candidate.
✨Tip Number 4
Network with professionals in the banking or financial services sector if you have that background. Engaging with industry peers can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace D365 Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Agile methodologies and CRM products, especially Microsoft Dynamics 365. Use specific examples that demonstrate your ability to manage product vision and backlog effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for product ownership and how your background aligns with the responsibilities outlined in the job description. Mention your experience in collaborating across teams and delivering measurable business outcomes.
Showcase Relevant Skills: Emphasise your communication and leadership skills in both your CV and cover letter. Provide examples of how you've successfully led teams or projects, particularly in a CRM context, to illustrate your fit for the role.
Highlight Data-Driven Decision Making: Demonstrate your ability to analyse customer journeys and product performance using data. Include any relevant metrics or KPIs you have managed in previous roles to show your focus on delivering results.
How to prepare for a job interview at SmartChoice International Limited
✨Showcase Your Product Vision
As a D365 Product Owner, it's crucial to articulate your product vision clearly. Prepare to discuss how you would develop and communicate this vision, ensuring it aligns with both client needs and business goals.
✨Demonstrate Agile Expertise
Since the role requires a strong understanding of Agile methodologies, be ready to share specific examples of how you've successfully implemented Agile practices in previous projects. Highlight your experience working within Agile delivery teams.
✨Highlight Data-Driven Decision Making
Prepare to discuss how you use market trends, client insights, and performance data to enhance product offerings. Be ready to provide examples of how data has influenced your decisions in past roles.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like product roadmaps and customer journeys.