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- Tasks: Lead the design and implementation of customer identity solutions for e-commerce platforms.
- Company: Remote-first company focused on innovative CIAM solutions across Europe.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Why this job: Join a dynamic team and shape the future of customer identity management.
- Qualifications: 8+ years in IAM with a focus on CIAM; strong technical skills required.
- Other info: Engage with cross-functional teams and enhance customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: CIAM Consultant / Architect
Contract Duration: 3-month rolling contract
Hiring Process: 2 stages
100% Remote for candidates based anywhere in Europe
We are seeking an experienced CIAM Consultant/Architect to lead the strategy, design, and implementation of customer identity and access management (CIAM) solutions. This role is ideal for someone with deep expertise in CIAM platforms and a proven ability to balance security, compliance, and customer experience.
Key Responsibilities
- CIAM Strategy & Architecture: Define and drive the CIAM roadmap aligned with business and customer experience goals. Architect scalable solutions for e-commerce platforms, mobile apps, and third-party services.
- Implementation & Integration: Lead end-to-end CIAM implementations using platforms such as Auth0, ForgeRock, Okta, or Ping Identity. Partner with engineering, product, and UX teams to integrate CIAM into customer journeys.
- Security & Compliance: Ensure adherence to GDPR, CCPA, PCI-DSS, and other standards. Implement MFA, consent management, and secure session handling.
- Customer Experience Optimization: Deliver frictionless login, registration, and identity federation across channels. Use CIAM analytics to enhance personalization and reduce abandonment.
- Stakeholder Engagement: Serve as SME for CIAM across cross-functional teams (marketing, legal, customer support). Provide training and documentation on best practices.
Required Qualifications
- 8+ years in Identity & Access Management (IAM), with 3+ years focused on CIAM.
- Proven success delivering CIAM solutions in retail or e-commerce.
- Expertise in OAuth2, OpenID Connect, SAML, JWT, SCIM, and identity federation.
- Experience with CDPs and privacy management tools.
- Strong knowledge of DevSecOps, API security, and cloud-native architectures (AWS, Azure, GCP).
- Excellent communication and stakeholder management skills.
Preferred Skills
- CIAM/IAM certifications (e.g., ForgeRock, Okta).
- Experience with AI-driven identity analytics and behavioral biometrics.
- Familiarity with headless commerce and composable architectures.
CIAM Constultant employer: SmartChoice International Limited
Contact Detail:
SmartChoice International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CIAM Constultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the CIAM space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Show off your expertise! Create a portfolio or a case study showcasing your past CIAM projects. This will not only highlight your skills but also give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research common CIAM interview questions and practice your responses. We want you to feel confident discussing your experience with platforms like Auth0 or Okta.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting CIAM roles waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace CIAM Constultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CIAM and IAM. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about CIAM and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Technical Skills: Since this role requires deep expertise in CIAM platforms, make sure to mention specific tools and technologies you’ve worked with, like Auth0 or Okta. We want to know how you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at SmartChoice International Limited
✨Know Your CIAM Inside Out
Make sure you brush up on your knowledge of CIAM platforms like Auth0, ForgeRock, and Okta. Be ready to discuss specific projects where you've implemented these solutions, focusing on the challenges you faced and how you overcame them.
✨Showcase Your Security Savvy
Since security is a big deal in this role, prepare to talk about GDPR, CCPA, and PCI-DSS compliance. Have examples ready that demonstrate how you've ensured security and compliance in past projects, especially around MFA and consent management.
✨Engage with Stakeholders
Highlight your experience working with cross-functional teams. Be prepared to discuss how you've collaborated with marketing, legal, and customer support to drive CIAM initiatives. This shows you can communicate effectively and understand different perspectives.
✨Demonstrate Customer Experience Focus
Prepare to share how you've optimised customer experiences through CIAM solutions. Discuss any analytics you've used to enhance personalisation and reduce abandonment rates, as this will show your understanding of the end-user journey.
