At a Glance
- Tasks: Lead technical success for customers, building AI-powered workflows and integrations.
- Company: Join Smartcat, a fast-growing tech company revolutionising the future of work.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and collaboration.
- Why this job: Shape the future of work with cutting-edge AI technology and make a real impact.
- Qualifications: Strong technical skills and experience in customer-facing roles.
The predicted salary is between 60000 - 80000 £ per year.
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time.
Forward Deployed Engineering Mission
You’ll join Smartcat’s GTM org as a Forward Deployed Engineer, owning technical success across the full customer lifecycle—from pre‑sales workflow discovery to implementation, adoption, and expansion. FDEs drive ARR by delivering measurable outcomes and building AI‑powered workflows that accelerate Agent Platform adoption, improve multilingual quality, and maximize long‑term value. You’ll partner closely with Sales, CX, Product, and Engineering to translate business goals into working solutions (integrations, prompts, and AI agents), lead go‑lives, and surface customer insights to influence product direction and roadmap priorities on our biggest customers.
Role Overview
The Forward Deployed Engineer (FDE) at Smartcat is a senior, customer‑facing technical delivery role responsible for translating business goals into deployed AI‑powered localization workflows—and ensuring those workflows drive measurable outcomes. This is not a back‑office implementation role. You will own the delivery and success of our largest customers by being their point of contact and trusted advisor. It is a forward‑facing, outcome‑owning role that requires deep technical fluency, strong execution discipline, and the ability to operate across pre‑sales and post‑sales.
Core Responsibilities
- Lead end‑to‑end technical execution across the customer journey—from pre‑sales discovery and demos through deployment and value realization.
- Build AI‑powered workflows that improve multilingual content quality, speed, and efficiency.
- Own integrations and automation that embed Smartcat into enterprise systems.
- Partner cross‑functionally to drive adoption, expansion, and long‑term success.
Pre‑Sales Technical Strategy
Forward Deployed Engineer (EMEA) employer: Smartcat
Smartcat is an exceptional employer that champions innovation and collaboration, offering a dynamic work culture where employees can thrive in the rapidly evolving field of Agentic AI. With a strong focus on professional growth, Smartcat provides ample opportunities for skill development and career advancement, all while working alongside a talented team dedicated to transforming the future of work. Located in a vibrant environment, employees enjoy the unique advantage of being at the forefront of technology, contributing to meaningful projects that drive productivity for leading enterprises worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Forward Deployed Engineer (EMEA)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with Smartcat employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding Smartcat's mission and values. Be ready to discuss how your skills align with their goals, especially around AI-powered workflows and customer success.
✨Tip Number 3
Showcase your technical skills during the interview process. Bring examples of past projects where you’ve driven measurable outcomes, especially in customer-facing roles. This will demonstrate your fit for the Forward Deployed Engineer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Smartcat team.
We think you need these skills to ace Forward Deployed Engineer (EMEA)
Some tips for your application 🫡
Show Your Passion for AI:When writing your application, let your enthusiasm for AI and its potential shine through. We want to see how you connect with our mission of blending human expertise with digital teammates. Share any relevant experiences or projects that highlight your passion!
Tailor Your Application:Make sure to customise your application for the Forward Deployed Engineer role. Highlight your technical skills and experiences that align with the job description. We love seeing candidates who take the time to show us why they’re a perfect fit for this specific position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Smartcat!
How to prepare for a job interview at Smartcat
✨Know Your Tech Inside Out
As a Forward Deployed Engineer, you'll need to demonstrate your technical fluency. Brush up on the latest AI technologies and how they apply to workflow automation. Be ready to discuss specific examples of how you've implemented similar solutions in the past.
✨Understand Smartcat's Mission
Familiarise yourself with Smartcat's vision of combining human expertise with AI. Show that you understand how this impacts the role you're applying for. Prepare to discuss how you can contribute to building high-performing hybrid workforces.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in previous roles and how you overcame them, especially in customer-facing situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Collaboration Skills
This role requires working closely with Sales, CX, Product, and Engineering teams. Be prepared to share examples of how you've successfully collaborated across departments in the past. Highlight your ability to translate business goals into technical solutions and drive adoption.
