At a Glance
- Tasks: Manage client accounts and support organisations in their carbon accounting journey.
- Company: Join SmartCarbon®, a leader in sustainability and climate action.
- Benefits: Enjoy a competitive salary, pension, healthcare, and 25 days holiday.
- Other info: Flexible part-time options available in a dynamic, collaborative environment.
- Why this job: Make a real difference in climate action while working remotely.
- Qualifications: Experience in account management and a passion for sustainability required.
The predicted salary is between 35000 - 35000 £ per year.
Company Description
Smart Carbon® supports organisations by providing practical guidance and tools for effective carbon accounting to help them measure and reduce their carbon impact.
The company equips clients with the knowledge and systems needed to measure and report emissions accurately, enabling realistic decarbonisation targets.
Smart Carbon® focuses on making complex sustainability data clear and actionable so organisations can prioritise decarbonisation initiatives.
The team works closely with clients at every stage, from initial assessment to ongoing reporting and improvement.
This collaborative approach creates a dynamic environment for professionals who want to contribute to meaningful climate action.
Role Description
The Account Manager is either a full or part-time remote role based in the United Kingdom.
This role is responsible for managing a portfolio of client accounts, serving as the main point of contact for organisations using the Smart Carbon® platform.
Day-to-day tasks include understanding client sustainability and carbon accounting needs, coordinating onboarding and implementation, and supporting clients in measuring and reporting their emissions.
The Account Manager will prepare and deliver progress updates, reports, and presentations, and work closely with internal teams to ensure timely and accurate delivery of services.
The role also involves identifying opportunities to expand client engagement, gathering feedback to improve Smart Carbon® offerings, and maintaining strong, long-term client relationships.
Package
Salary £35,000 + Company Pension, Private Healthcare Contribution & 25 Days Holiday.
Part Time applications will be considered.
Qualifications and Experience
We are looking for an experienced Account Manager who is able to engage with our clients, effectively understand their requirements and deliver meaningful support and demonstrable outcomes.
We will consider applicants from outside of the carbon accounting industry provided that you can provide clear evidence of your knowledge of the sustainability sector alongside a keen and genuine interest in climate action.
- Demonstrated experience in account management, client relationship management, or customer success, ideally within sustainability, environmental services, or professional services.
- Knowledge of carbon accounting, climate action, ESG, or related sustainability frameworks, with the ability to explain complex concepts in clear, accessible language.
- Strong communication, presentation, and stakeholder management skills, with the ability to collaborate across multidisciplinary internal and external teams.
- Solid organizational, analytical, and problem-solving abilities, including experience working with data, reports, and performance metrics.
- Comfort working in an on-site, collaborative environment in the London Area, with a proactive, self-directed approach to managing multiple client priorities.
- Bachelor’s degree or equivalent experience in business, environmental science, sustainability, or a related field.
- Proficiency with common office software and CRM tools; experience with data or reporting platforms is an advantage.
- Genuine interest in climate action and supporting organizations on their path to net zero.
Account Manager in London employer: SmartCarbon®
SmartCarbon is an exceptional employer that prioritises sustainability and client success, offering a dynamic work environment with flexible hours and the opportunity for meaningful engagement with clients. Our culture fosters collaboration and innovation, providing employees with ample growth opportunities through regular team meetings and support from our consultancy team. Located in the Northeast, we are committed to making a positive impact while ensuring our team members thrive both personally and professionally.