Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Organise and monitor device repairs, ensuring efficient transportation and accurate tracking.
- Company: Join Smartbox, a leader in assistive communication technology with a caring culture.
- Benefits: Enjoy competitive salary, hybrid working, wellness perks, and paid volunteering days.
- Why this job: Make a real impact by empowering individuals with disabilities through innovative technology.
- Qualifications: Attention to detail, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Be part of a diverse team committed to sustainability and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Join us at Smartbox as a Repairs Assistant Administrator! Are you a passionate Repairs Assistant Administrator looking to make a real impact by giving a voice to those without speech? Smartbox is looking for a dedicated individual like you to join our team and contribute to enhancing the lives of people with disabilities.
Your Impact
- Organising and monitoring the collection of devices requiring repair, including arranging for the safe and efficient transportation of all items.
- Organising and monitoring the collection of courtesy loan devices, including arranging for the safe and efficient transportation of all items with close coordination with the Repair Technician-Courtesy loan.
- Collecting devices from Goods-In, unboxing, and arranging them on designated shelves and maintaining accurate tracking.
- Accurately record all necessary details of received devices in the business system for traceability.
- Preparing completed repairs and courtesy loan devices for safe transit and organising worldwide shipments, while maintaining an understanding of non-GB shipping requirements.
- Preparing faulty Original Manufacturer Equipment (OME) for safe transit and organising worldwide shipments, ensuring compliance with non-GB shipping requirements.
- Processing Repair Request forms into the business system, ensuring accurate and timely resolution of all repair requests.
- Recording returned trade-in devices according to company specifications, ensuring clear and accurate documentation of all transactions.
- Managing the shared inbox by filtering and ensuring all emails are responded to promptly and not overlooked.
- Coordinating the secure storage and compliant disposal of batteries and WEEE in line with applicable regulations.
Organisational Responsibilities:
- Uphold and actively support Smartbox's Quality Management System (QMS), contributing to continuous quality improvement, regulatory compliance and operational excellence.
- Support the company’s sustainability goals through responsible working practices and consideration of environmental impacts in our day-to-day activities.
- Actively support Smartbox’s purpose of empowering people with disabilities through assistive technology, ensuring that all work contributes to improving user experience and accessibility.
- Handle personal and sensitive information in line with company policies, GDPR, HIPAA and data protection regulations.
- Follow all health and safety policies and promote a safe, inclusive, and respectful workplace for team members and customers.
- Maintain high standards of conduct, professionalism, and integrity in all internal and external interactions.
- Contribute to an inclusive culture that values every individual’s contribution and upholds equality and respect.
You will also be asked to perform other duties on an ad-hoc basis and will need a proactive attitude to this.
Essential Qualifications/Skills/Experience:
- Excellent attention to detail.
- Excellent communication skills.
- Excellent knowledge of Microsoft Office.
- Ability to work both independently and as part of a team.
- Ability to prioritise effectively.
- Ability to adapt to change.
About Smartbox
At Smartbox, we're proud to be at the forefront of assistive communication technology. Our innovative products are used globally by individuals with diverse needs. Our values – passionate, caring, empowering, achieving together, and enabling change – resonate in everything we do.
Our Inclusive Culture
We believe in giving everyone a voice. Joining Smartbox means joining a diverse team that values collaboration and supports a community that relies on our technology for effective communication.
Our Commitment to Sustainability
At Smartbox, we not only innovate but also prioritise sustainability. We aim to minimise our carbon footprint and promote a greener world through sustainable solutions. By joining us, you’ll contribute to shaping a more inclusive society while actively supporting our sustainability efforts.
Our D&I Commitments
At Smartbox, we prioritise diversity and inclusivity in our work environment. Here’s how we do it:
- Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday.
- Our recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with us.
- We believe in adding to our culture, not just fitting in. Our diverse team combines unique talents to create products that reflect the diversity of our users and customers.
Rewards and Benefits
Discover a world of rewards and benefits tailored to your wellbeing at Smartbox. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days.
Ready to Make a Difference
Join us at Smartbox and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes lives.
Agencies
Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency.
Repairs Assistant Administrator employer: Smartbox Assistive Technology
Contact Detail:
Smartbox Assistive Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Assistant Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Smartbox and understanding our mission. Show us how your skills align with our values and how you can contribute to empowering people with disabilities.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experiences and how they relate to the Repairs Assistant Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining the Smartbox team.
We think you need these skills to ace Repairs Assistant Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Repairs Assistant Administrator role. Highlight your attention to detail and communication skills, as these are key for us at Smartbox!
Show Your Passion: Let your enthusiasm for assistive technology shine through in your application. We love candidates who are passionate about making a difference in the lives of people with disabilities!
Be Clear and Concise: When filling out your application, keep it straightforward. Use bullet points where possible to make it easy for us to see your relevant experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently, and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Smartbox Assistive Technology
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Repairs Assistant Administrator. Familiarise yourself with the tasks mentioned in the job description, like organising device collections and processing repair requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where you've successfully managed detailed tasks. Whether it’s tracking devices or ensuring compliance with regulations, be ready to discuss how your meticulous nature has positively impacted your previous work.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror, focusing on how you can convey your ideas effectively, especially when discussing technical processes.
✨Emphasise Your Team Spirit
Smartbox values collaboration, so be prepared to talk about your ability to work both independently and as part of a team. Share specific examples of how you've contributed to team projects in the past, highlighting your proactive attitude and adaptability to change, which are crucial for this role.
