Learning and Development Assistant

Join us at Smartbox as a Learning and Development Assistant! Are you a passionate Learning and Development Assistant looking to make a real impact by giving a voice to those without speech Smartbox is looking for a dedicated individual like you to join our team and contribute to enhancing the lives of people with disabilities. Your Impact: As our Learning and Development Assistant, you will: Lead the planning, coordination, and delivery of our Learning Management System (LMS) platform for Smartbox, in conjunction with the wider Smartbox Group.  Create, review and manage course creation for our LMS platform. Manage scheduling, logistics, and communication for internal and external training sessions, workshops, and other learning events, ensuring all details are meticulously organised and communicated to participants. Plan, schedule, and coordinate various training programs, workshops, and development initiatives aligning them with Company goals and employee development needs. Coordinate, deliver and administer the onboarding process, including company induction, compliance training, and knowledge of company benefits for new team members ensuring new hires have a smooth transition. Support the design, development and delivery of people-focused training sessions and workshops using various delivery methods, such as in-person, virtual and hybrid formats. Partner with Smartbox teams and external providers for high-quality and timely delivery of learning opportunities. Develop, support, and manage departmental training pathways and learning initiatives, including team shadowing and cross-training, to enhance cross-functional development within our teams. Produce timely information, reports, and analysis as required for our monthly reporting. Monitor, record and analyse monthly 1-2-1’s, job chats, end-of-probation reviews and annual appraisals.  Facilitate knowledge sharing across Smartbox to promote best practices and development opportunities, fostering a culture of continuous improvement. Conduct regular training needs assessments to identify skill gaps and development opportunities within the company. Ensure all training programs comply with relevant laws, regulations, and industry standards. Stay updated with the latest learning technologies and integrate them into the training programs to enhance our learning experiences. The successful applicant will also be asked to perform other duties on an ad-hoc basis and will need a proactive attitude to this. A full list of duties can be found on our careers site. Essential Qualifications/Skills/Experience: CIPD qualified (minimum level 3) Proven experience within a similar L&D position or Training Assistant role Strong stakeholder communication and relationship-building abilities Ability to facilitate and deliver training sessions using various methods Exceptional verbal and written communication skills Proficiency with Learning Management Systems (LMS) and other relevant technologies including course creation tools, such as Articulate Demonstrable track record in taking initiative and working autonomously Proactive and 'hands-on' approach with an ability to think 'out of the box' About Smartbox: At Smartbox, we're proud to be at the forefront of assistive communication technology. Our innovative products are used globally by individuals with diverse needs. Our values – passionate, caring, empowering, achieving together, and enabling change – resonate in everything we do. Our Inclusive Culture: We believe in giving everyone a voice. Joining Smartbox means joining a diverse team that values collaboration and supports a community that relies on our technology for effective communication. Our Commitment to Sustainability: At Smartbox, we not only innovate but also prioritise sustainability. We aim to minimise our carbon footprint and promote a greener world through sustainable solutions. By joining us, you'll contribute to shaping a more inclusive society while actively supporting our sustainability efforts. Our D&I Commitments: At Smartbox, we prioritise diversity and inclusivity in our work environment. Here's how we do it: Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday. Our recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with us. We believe in adding to our culture, not just fitting in. Our diverse team combines unique talents to create products that reflect the diversity of our users and customers. Rewards and benefits: Discover a world of rewards and benefits tailored to your wellbeing at Smartbox. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days. Dive into our website to uncover all the fantastic benefits waiting for you. Ready to Make a Difference Join us at Smartbox and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes lives. Agencies Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency