Communications and PR Manager

Join us at Smartbox as a Communications and PR Manager! Are you a passionate Communications and PR Manager looking to make a real impact by giving a voice to those without speech? Smartbox is looking for a dedicated individual like you to join our team and contribute to enhancing the lives of people with disabilities.

Your Impact:

• Contribute to the development and execution of internal and external communications strategies, shaping and delivering initiatives across the Smartbox Family.
• Develop the PR strategy and manage our media relations efforts, building strong relationships with key journalists and influencers and identifying opportunities to enhance Smartbox's visibility.
• Draft and distribute press releases, media briefings and key messaging, and pitch newsworthy stories to mainstream and industry media.
• Support crisis communications and reputation management initiatives, creating plans to address potential risks and handle real-time issues effectively.
• Support internal communications initiatives, including groupwide newsletters and calls, and manage our group channels.
• Support communications around company initiatives, including mergers and acquisitions.
• Collaborate with the Product, Marketing, Training and Customer teams to craft compelling narratives and ensure consistent and engaging messaging across the Smartbox Family – particularly around launches and major updates.
• Work with local teams to develop key messaging and materials for strategic partnerships and industry collaborations.
• Support the Social Media and Content Executive in developing engaging content for digital PR campaigns, ensuring our digital presence aligns with broader communication goals.
• Measure the effectiveness of communication strategies and campaigns, providing reports on the impact of our communications efforts on business goals.
• Stay informed on industry trends and innovations in communications to continually improve strategies and practices.

Essential Qualifications/Skills/Experience:

• A qualification from the CIPR or a degree in Communications, Public Relations, Journalism, or a related discipline. Postgraduate experience is desirable.
• 6+ years’ proven experience in PR and communications, with a record of managing successful communications strategies.
• Proven experience in media relations, including building connections with journalists, pitching stories and managing press interaction (ideally at a global level).
• A natural copywriter, able to write engaging copy effortlessly for a range of audiences and content types, including longform, reports and whitepapers.
• Excellent communication skills, with the ability to convey complex information clearly and persuasively.

About Smartbox:

At Smartbox, we're proud to be at the forefront of assistive communication technology. Our innovative products are used globally by individuals with diverse needs. Our values - passionate, caring, empowering, achieving together, and enabling change - resonate in everything we do.

Our Inclusive Culture:

We believe in giving everyone a voice. Joining Smartbox means joining a diverse team that values collaboration and supports a community that relies on our technology for effective communication.

Our Commitment to Sustainability:

At Smartbox, we not only innovate but also prioritise sustainability. We aim to minimise our carbon footprint and promote a greener world through sustainable solutions. By joining us, you'll contribute to shaping a more inclusive society while actively supporting our sustainability efforts.

Our D&I Commitments:

At Smartbox, we prioritise diversity and inclusivity in our work environment. Here’s how we do it:

• Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday.
• Our recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with us.
• We believe in adding to our culture, not just fitting in. Our diverse team combines unique talents to create products that reflect the diversity of our users and customers.

Rewards and Benefits:

Discover a world of rewards and benefits tailored to your wellbeing at Smartbox. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days.

Ready to Make a Difference

Join us at Smartbox and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes lives.