Technical Support Engineer (Facilities, Utilities)
Technical Support Engineer (Facilities, Utilities)

Technical Support Engineer (Facilities, Utilities)

Full-Time 45000 - 55000 £ / year (est.) No home office possible
Smart4Sciences

At a Glance

  • Tasks: Become the go-to expert for HVAC and utilities in a growing pharmaceutical plant.
  • Company: Join a leading pharmaceutical site focused on innovation and expansion.
  • Benefits: Enjoy a competitive salary, generous holiday, and private medical coverage.
  • Why this job: Make a real impact by solving complex engineering challenges in a vital industry.
  • Qualifications: Mechanical engineering degree and experience in facilities within a GMP environment.
  • Other info: Dynamic role with excellent career growth and hands-on problem-solving opportunities.

The predicted salary is between 45000 - 55000 £ per year.

Become the Subject Matter Expert on an expanding pharmaceutical plant.

Location: Cheshire / Greater Manchester Area

Salary: Very competitive salary & excellent benefits

About the Role

We are looking for a highly experienced (Mechanical) Technical Support Engineer with a strong focus on facilities, utilities, and building management systems to support a pharmaceutical manufacturing site undergoing significant expansion. This role is critical to ensuring the reliability and performance of HVAC systems, process utilities, and site infrastructure in a GMP-regulated environment where downtime can have major operational and financial impact.

Key Responsibilities

  • Provide technical expertise across HVAC, building services, and critical utilities
  • Ensure reliability and performance of process water systems, heat exchangers, and pressure cascade environments
  • Troubleshoot and resolve high-impact issues affecting manufacturing operations
  • Support and optimise Building Management Systems (BMS) and site-wide infrastructure
  • Maintain compliance with pharmaceutical GMP standards, particularly where utilities directly impact product quality
  • Support facilities upgrades, expansion works, and new production lines
  • Work closely with engineering and operations teams to minimise downtime and improve system performance
  • Contribute to CAPEX projects, contractor management, and site development activities

Essential Requirements

  • Strong background in facilities engineering within a GMP-regulated environment
  • Proven expertise in HVAC systems and building services
  • Experience managing critical utilities such as process water, heating/cooling systems, and pressure-controlled environments
  • Hands-on mechanical engineering apprenticeship
  • Degree in Mechanical Engineering or equivalent
  • Strong understanding of how utilities impact pharmaceutical manufacturing and cleanroom environments
  • Ability to diagnose and resolve complex system failures quickly and effectively

Desirable Skills

  • Experience with Building Management Systems (BMS)
  • Knowledge of CAPEX projects, CDM regulations, and construction environments
  • Project management exposure (APM, PRINCE2, PMP, MS Project)
  • Health & Safety qualifications such as NEBOSH or IOSH

Package on offer

  • Very competitive salary
  • 25 days holiday plus bank holidays
  • Discretionary annual bonus
  • Generous 10% pension contribution
  • Private medical, dental, health, and life assurance
  • Free onsite parking

Working Hours

Monday to Thursday: 8:30am - 5:00pm
Friday: 8:30am to 3:45pm (37.5 hours per week)

Why Join

Join a growing pharmaceutical site investing heavily in facilities, utilities, and infrastructure expansion, including multiple new production lines over the coming years. This is a key role for an engineer who thrives on solving complex building services challenges in a highly regulated, high-impact environment.

Apply now or contact Simon Fowler at Smart4Sciences if you are a facilities-focused Mechanical engineer ready to take ownership of critical systems that keep pharmaceutical manufacturing running.

Technical Support Engineer (Facilities, Utilities) employer: Smart4Sciences

Join a leading pharmaceutical company in the Cheshire/Greater Manchester area, where you will be part of a dynamic team dedicated to innovation and excellence in facilities and utilities management. With a strong focus on employee growth, competitive salaries, and comprehensive benefits including private medical care and a generous pension contribution, this is an excellent opportunity for a Technical Support Engineer to thrive in a supportive work culture that values expertise and collaboration. Embrace the chance to contribute to significant site expansions while enjoying a balanced work-life schedule and the satisfaction of ensuring the reliability of critical systems in a GMP-regulated environment.
Smart4Sciences

Contact Detail:

Smart4Sciences Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer (Facilities, Utilities)

✨Tip Number 1

Network like a pro! Reach out to folks in the pharmaceutical industry, especially those working in facilities and utilities. Attend industry events or webinars to make connections that could lead to job opportunities.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your experience with HVAC systems and building management. This will help you stand out during interviews and demonstrate your expertise.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around troubleshooting and compliance in GMP environments. The more comfortable you are, the better you'll perform.

✨Tip Number 4

Don't forget to apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets noticed by the right people.

We think you need these skills to ace Technical Support Engineer (Facilities, Utilities)

HVAC Systems Expertise
Building Management Systems (BMS)
Facilities Engineering
GMP Compliance
Process Water Systems Management
Mechanical Engineering
Troubleshooting Skills
Critical Utilities Management
Project Management (APM, PRINCE2, PMP, MS Project)
Health & Safety Qualifications (NEBOSH, IOSH)
System Performance Optimisation
Complex System Failure Diagnosis
Collaboration with Engineering and Operations Teams

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in facilities engineering and HVAC systems. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in a GMP-regulated environment and how your skills can contribute to our expanding pharmaceutical site. Keep it engaging and personal!

Showcase Problem-Solving Skills: In your application, give examples of how you've tackled complex system failures or improved performance in previous roles. We love seeing candidates who can think on their feet and come up with effective solutions!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at Smart4Sciences

✨Know Your HVAC Inside Out

Make sure you brush up on your knowledge of HVAC systems and building services. Be prepared to discuss specific examples of how you've ensured reliability and performance in previous roles, especially in a GMP-regulated environment.

✨Showcase Your Troubleshooting Skills

Prepare to share detailed stories about high-impact issues you've resolved in the past. Highlight your ability to diagnose complex system failures quickly and effectively, as this will demonstrate your hands-on experience and problem-solving skills.

✨Familiarise Yourself with BMS

Since Building Management Systems are crucial for this role, make sure you understand their functionality and how they optimise site-wide infrastructure. Be ready to discuss any relevant experience you have with BMS and how it relates to improving system performance.

✨Understand the Bigger Picture

Research the pharmaceutical manufacturing process and how utilities impact product quality. This will help you articulate your understanding of the role's significance and show that you're not just focused on technical details but also on the overall operational success.

Technical Support Engineer (Facilities, Utilities)
Smart4Sciences

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>