Territory Manager in Willenhall

About the Role

As Territory Manager, you\’ll take ownership of sales performance across your region, managing a defined portfolio of customers and products. You\’ll act as the key link between customers, internal teams, and supplier partners, delivering exceptional service, strategic insight, and profitable results.

Key Responsibilities

• Achieve agreed turnover and profitability targets across your territory.
• Maintain deep knowledge of market trends, customer needs, and competitor activity.
• Build strong, collaborative relationships with customers, internal colleagues, and supplier partners.
• Prepare regular sales reports, forecasts, and performance updates.
• Develop and deliver territory plans, ensuring efficient coverage and consistent customer contact.
• Produce detailed visit reports, manage CRM data, and ensure timely follow-up on quotations, samples, and projects.
• Provide insight on pricing, volume allocation, and opportunities to optimise profit.
• Deliver presentations at customer meetings, events, and industry exhibitions.
• Support strategic planning by sharing customer insights and market intelligence.
• Organise joint customer visits with supplier partners and provide regular account updates.
• Uphold the highest standards of business ethics and represent the company professionally at all times.
• Plan weekly itineraries, maintain an up-to-date opportunities pipeline, and manage expenses in line with policy.
• Occasional weekend travel for customer visits or product training may be required.

About You

Essential Experience & Knowledge

• 7+ years\’ experience in a customer-facing commercial role within the UK Personal Care, HI&I or related scientific/chemical sectors.
• Proven success managing territories, customer relationships, and sales performance.

Essential Skills

• Strong communication: verbal, written, and presentation.
• Effective negotiation and consultative selling skills.
• Strong problem-solving ability and commercial awareness.
• Confidence with planning, budgeting, and reporting.
• Solid IT, organisational, and project management skills.
• Self-motivated and able to work independently.

Qualifications

• Degree in Chemistry or a related scientific discipline – or equivalent industry experience.
• Full, clean UK driving licence.
• Desirable: SCS Diploma.

If this is of interest, do not hesitate to apply with an up-to-date copy of your CV; for further information reach out to Rebecca Tilston @ smart4chemicals