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- Tasks: Join our Returns team to manage and process returns efficiently.
- Company: Smart10 Recruitment Group connects talent with exciting job opportunities.
- Benefits: Enjoy full training, a supportive team, and opportunities for skill development.
- Why this job: Perfect for proactive individuals seeking a dynamic work environment and new challenges.
- Qualifications: Strong attention to detail, communication skills, and basic computer literacy required.
- Other info: Temp to perm contract with a competitive hourly rate of £12.21.
Location: Biggleswade
Hours: Monday to Friday, 8:00 AM - 5:30 PM
Hourly Rate: £12.21 per hour
Contract: Temp to perm
About the Role: We are seeking a highly motivated and enthusiastic Returns Assistant to join our clients Returns team. This is an excellent opportunity for someone looking to contribute to the daily operations of our Returns department, based in the office. The ideal candidate will be comfortable working independently as well as within a small team and possess strong computer skills. Full training will be provided on our internal systems, but some familiarity with Word and Excel would be beneficial. Basic phone skills are also required as you will be liaising with suppliers and other branches.
Key Responsibilities:
- Chasing supplier debits to ensure timely returns processing.
- Requesting and managing Branch/Customer RMAs (Return Merchandise Authorisations).
- Approving and processing Branch/Customer returns.
- Crediting Branch/Customer RMAs.
- Updating and maintaining supplier returns procedures.
- Managing outstanding RMAs and ensuring they are resolved promptly.
- General office duties, including assisting other office staff as needed.
- Handling emails and communications related to returns.
- Providing support on the returns shop floor when required.
Ideal Candidate:
- Motivated, hard-working, and proactive with a positive, friendly attitude.
- Strong attention to detail and excellent organizational skills.
- Ability to work well both independently and as part of a small team.
- Excellent communication skills, both written and verbal.
- Computer literate, with some knowledge of Word and Excel.
What they Offer:
- Full training on internal systems and processes.
- A supportive work environment within a dynamic team.
- A chance to develop your skills and grow within the company.
If you’re a dedicated individual with a positive approach and are looking for a new challenge, we’d love to hear from you!
Returns Administrator employer: Smart10Ltd
Contact Detail:
Smart10Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Returns Administrator
✨Tip Number 1
Familiarise yourself with the returns process in retail. Understanding how returns work and the common challenges faced can give you an edge during interviews, showing your proactive approach and genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills. Since the job mentions a need for familiarity with Excel, being able to demonstrate your ability to manage data or create simple spreadsheets can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills. As you'll be liaising with suppliers and branches, being able to articulate your thoughts clearly and confidently will be crucial. Consider role-playing scenarios with a friend to build your confidence.
✨Tip Number 4
Showcase your organisational skills. Think of examples from your past experiences where you've successfully managed multiple tasks or projects. Being able to discuss these during your interview will highlight your suitability for the role.
We think you need these skills to ace Returns Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Returns Administrator role. Emphasise your attention to detail, organisational skills, and any previous experience in returns processing or customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for applying. Mention your enthusiasm for the role and how your skills make you a great fit for the team. Be sure to include examples of your computer literacy and communication skills.
Highlight Relevant Skills: In your application, specifically mention your familiarity with Word and Excel, as well as any experience with managing returns or liaising with suppliers. This will demonstrate that you have the necessary skills for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key qualities for the Returns Administrator role.
How to prepare for a job interview at Smart10Ltd
✨Show Your Enthusiasm
Make sure to express your motivation and enthusiasm for the role of Returns Administrator. Companies love candidates who are genuinely excited about the opportunity, so let your passion shine through during the interview.
✨Demonstrate Your Organisational Skills
Since the role requires strong attention to detail and excellent organisational skills, prepare examples from your past experiences where you successfully managed tasks or projects. This will help illustrate your capability to handle the responsibilities of the position.
✨Familiarise Yourself with Basic Software
Although full training will be provided, having a basic understanding of Word and Excel can set you apart. Brush up on these applications before the interview, and be ready to discuss how you've used them in previous roles.
✨Prepare for Communication Scenarios
As you'll be liaising with suppliers and other branches, think of scenarios where effective communication was key. Be prepared to discuss how you handled those situations, showcasing your verbal and written communication skills.
