Service Co-ordinator in Reading

Service Co-ordinator in Reading

Reading Full-Time 26500 - 27500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate installations and ensure high-quality service delivery for customers.
  • Company: A forward-thinking company in the building services sector, focused on quality and growth.
  • Benefits: Competitive salary, supportive culture, and opportunities for long-term career development.
  • Why this job: Join a dynamic team and make a real impact on customer satisfaction and service efficiency.
  • Qualifications: Experience in customer-focused environments and strong coordination skills.
  • Other info: Immediate start with potential for permanent placement.

The predicted salary is between 26500 - 27500 £ per year.

Make sure to apply with all the requested information, as laid out in the job overview below.

Salary: £26,500 - £27,500

Hours: Mon to Fri hours 8.30- 5.00pm

Location: Reading

Duration: Temporary to Permanent (Immediate start)

What to know about this employer:

  • A well-established, forward thinking company in the building services sector, known for quality, customer first delivery and consistent growth.
  • A market leading provider who invests in its people, values long-term careers, and maintains a supportive, collaborative culture.

Purpose of the role:

The Service Coordinator leads and coordinates installations across a defined area, ensuring teams deliver safe, efficient, high-quality work while providing an excellent customer experience from scheduling through to completion.

Responsibilities:

  • Ensure efficient operations - Plan, schedule & coordinate all installations and service activities to maximise productivity.
  • Deliver high customer satisfaction - Provide clear communication, timely updates, and effective resolution of customer issues.
  • Maintain compliance and quality standards - Ensure all works meet company & safety requirements.
  • Optimise resource utilisation - Allocate engineers, materials effectively to meet value set value targets.

Attributes:

  • Experience within a similar customer focused reactive facilities/maintenance Installations environment.
  • Confident coordinating work with a strong understanding of geographical planning.
  • Experience of arranging and scheduling engineers/ contractors/Operatives.
  • Demonstrate a proven track record in delivering excellent customer service within an administration environment.

Service Co-ordinator in Reading employer: Smart10Ltd

Join a well-established and forward-thinking company in the building services sector, where your role as a Service Coordinator will be supported by a collaborative culture that prioritises employee growth and satisfaction. With a commitment to quality and customer-first delivery, this employer not only invests in its people but also offers a pathway to long-term career development in a dynamic environment located in Reading.
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Contact Detail:

Smart10Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Co-ordinator in Reading

✨Tip Number 1

Network like a pro! Reach out to your connections in the building services sector and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company thoroughly. Understand their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice your communication skills! As a Service Coordinator, you'll need to keep customers updated and resolve issues effectively. Role-play common scenarios with a friend to boost your confidence and refine your approach.

✨Tip Number 4

Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications there!

We think you need these skills to ace Service Co-ordinator in Reading

Customer Service
Scheduling
Coordination
Communication Skills
Problem-Solving Skills
Geographical Planning
Resource Allocation
Compliance Management
Quality Assurance
Time Management
Team Leadership
Attention to Detail

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and can highlight your relevant experience in your application.

Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We love it when applicants tailor their CV and cover letter to match the specific requirements of the Service Coordinator role. Highlight your customer service experience and any relevant skills that align with what we’re looking for.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the requested information as laid out in the job overview.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all our active jobs there, so it’s worth a visit!

How to prepare for a job interview at Smart10Ltd

✨Know the Company Inside Out

Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Coordination Skills

As a Service Coordinator, you'll need to demonstrate your ability to plan and schedule effectively. Prepare examples from your past experiences where you've successfully coordinated projects or managed teams. Be ready to discuss how you handled challenges and ensured customer satisfaction.

✨Prepare for Customer Service Scenarios

Expect questions about how you would handle specific customer service situations. Think of examples where you resolved issues or improved customer experiences. Highlight your communication skills and your approach to keeping customers informed and satisfied.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.

Service Co-ordinator in Reading
Smart10Ltd
Location: Reading

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