At a Glance
- Tasks: Lead and coordinate installations, ensuring high-quality work and excellent customer experience.
- Company: Forward-thinking company in the building services sector with a supportive culture.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Why this job: Join a market leader that values its people and invests in your future.
- Qualifications: Experience in customer-focused environments and strong coordination skills.
- Other info: Immediate start with potential for a permanent position.
The predicted salary is between 26500 - 27500 Β£ per year.
Salary: Β£26,500 - Β£27,500
Hours: Mon to Fri hours 8.30-5.00pm
Location: Reading
Duration: Temporary to Permanent (Immediate start)
What to know about this employer:
A well-established, forward thinking company in the building services sector, known for quality, customer first delivery and consistent growth. A market leading provider who invests in its people, values long-term careers, and maintains a supportive, collaborative culture.
Purpose of the role:
The Service Coordinator leads and coordinates installations across a defined area, ensuring teams deliver safe, efficient, high-quality work while providing an excellent customer experience from scheduling through to completion.
Responsibilities:
- Ensure efficient operations - Plan, schedule & coordinate all installations and service activities to maximise productivity.
- Deliver high customer satisfaction - Provide clear communication, timely updates, and effective resolution of customer issues.
- Maintain compliance and quality standards - Ensure all works meet company & safety requirements.
- Optimise resource utilisation - Allocate engineers, materials effectively to meet value set value targets.
Attributes:
- Experience within a similar customer focused reactive facilities/maintenance Installations environment.
- Confident coordinating work with a strong understanding of geographical planning.
- Experience of arranging and scheduling engineers/ contractors/Operatives.
- Demonstrate a proven track record in delivering excellent customer service within an administration environment.
Service Co-ordinator in Oxford employer: Smart10Ltd
Contact Detail:
Smart10Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Service Co-ordinator in Oxford
β¨Tip Number 1
Network like a pro! Reach out to people in the building services sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by practising common questions related to service coordination. Think about how you can showcase your experience in scheduling and customer service, as these are key for the role.
β¨Tip Number 3
Donβt just apply anywhere; focus on companies that align with your values. We recommend checking out our website for roles that match your skills and where you can see yourself thriving.
β¨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Service Co-ordinator in Oxford
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Coordinator role. Highlight any relevant experience in coordinating installations or customer service to show us youβre the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youβre passionate about this role and how your background aligns with our values of quality and customer-first delivery.
Showcase Your Communication Skills: As a Service Coordinator, clear communication is key. In your application, demonstrate your ability to convey information effectively, whether itβs through your writing style or examples of past experiences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss out on any important updates!
How to prepare for a job interview at Smart10Ltd
β¨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, culture, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
β¨Showcase Your Coordination Skills
As a Service Coordinator, you'll need to demonstrate your ability to plan and schedule effectively. Prepare examples from your past experiences where you've successfully coordinated projects or managed teams. Be ready to discuss how you optimised resources and ensured customer satisfaction.
β¨Prepare for Customer Service Scenarios
Expect questions about handling customer issues and maintaining high satisfaction levels. Think of specific situations where you resolved conflicts or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the company's approach to training and development, or how they measure success in the Service Coordinator role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.