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For Companies At a Glance
- Tasks: Make calls to book appointments and manage customer queries.
- Company: Join a friendly team at Smart10 Recruitment Group.
- Benefits: Earn £13.00 - £15.00 per hour with potential for extension.
- Why this job: Gain valuable experience in a fast-paced, customer-focused role.
- Qualifications: Strong computer skills and excellent communication abilities.
- Other info: Immediate start available; perfect for proactive individuals.
The predicted salary is between 13 - 15 £ per hour.
Appointment Booker / Administrator - Temporary (Immediate Start) – Hatfield. Monday to Friday, 9:00am - 5:00pm. Initially 2 weeks, with potential for extension. Hourly rate: £13.00 - £15.00 per hour.
The Opportunity
We are currently recruiting for a confident and organised Appointment Booker / Administrator to join a busy team based in Hatfield. This is a fast-paced temporary position ideal for someone who enjoys speaking with people, is highly computer literate, and can hit the ground running.
Key Responsibilities
- Making a high volume of outbound calls to tenants to arrange essential works
- Booking appointments efficiently and accurately
- Updating internal CRM systems and maintaining accurate records
- Providing reassurance and building trust with tenants
- Handling queries professionally while delivering excellent customer service
What We’re Looking For
- Strong computer skills with confidence using PCs and CRM systems
- Excellent communication skills with a professional telephone manner
- Confident, persuasive, and comfortable negotiating when required
- Ability to reassure customers and build rapport quickly
- Highly organised with good attention to detail
- Reliable and available immediately
Why Apply?
- Immediate start available
- Friendly and supportive team
- Potential for the assignment to be extended
- Great opportunity to gain valuable experience in a customer-focused administrative role
If you are proactive, personable, and ready for your next temporary opportunity, we would love to hear from you.
Appointment Booker / Administrator in London employer: Smart10Ltd
Contact Detail:
Smart10Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appointment Booker / Administrator in London
✨Tip Number 1
Get your phone ready! Since this role involves making a high volume of outbound calls, practice your phone skills. Try role-playing with a friend to build your confidence and get comfortable with the conversation flow.
✨Tip Number 2
Brush up on your CRM skills! Familiarise yourself with common CRM systems if you haven't already. We can help you find resources to learn quickly, so you can hit the ground running when you start.
✨Tip Number 3
Show off your people skills! When you get the chance to chat with potential employers, highlight your ability to build rapport and reassure customers. Share examples from past experiences where you’ve excelled in customer service.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities like this one, and applying directly can give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Appointment Booker / Administrator in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about speaking with people, make sure your application highlights your excellent communication skills. Use examples that showcase how you've built rapport and handled queries in the past.
Be Organised and Detail-Oriented: We love a candidate who pays attention to detail! When filling out your application, ensure everything is accurate and well-structured. This reflects your ability to manage tasks efficiently, which is key for this role.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention your experience with CRM systems and any relevant administrative roles to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Smart10Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Appointment Booker / Administrator. Familiarise yourself with the key tasks like making outbound calls and updating CRM systems. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with tenants, practice your telephone manner. You could role-play with a friend or family member to get comfortable with handling queries and building rapport. Remember, a friendly and professional tone can make all the difference!
✨Show Off Your Organisational Skills
Be prepared to discuss how you stay organised in a fast-paced environment. Bring examples of how you've managed multiple tasks or appointments in the past. This will demonstrate your ability to handle the demands of the job effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
