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For Companies At a Glance
- Tasks: Manage customer accounts, ensuring timely payments and maintaining positive relationships.
- Company: Join a dynamic finance team at a well-established business.
- Benefits: Competitive salary, hybrid work, ongoing training, and career growth opportunities.
- Why this job: Make an impact in credit control while developing your professional skills.
- Qualifications: Strong communication skills and attention to detail; previous experience is a plus.
- Other info: Enjoy a supportive environment with exposure to diverse clients.
The predicted salary is between 25000 - 27500 £ per year.
Location: Hemel Hempstead
Salary: £30,000 - £33,000
Hours: Monday to Friday 8:30am to 5pm (Hybrid)
Contract Type: Permanent
Overview:
Are you a detail-oriented professional with a knack for relationship management and a passion for credit control? We're looking for a Credit Controller to join a collaborative finance team and play a key role in managing customer debt portfolios. As a Credit Controller, you will be the first point of contact for debtor communications, helping to ensure timely payments and maintain positive relationships. Your focus will be on overseeing a client portfolio, verifying invoices, and managing risk, all while supporting excellent customer service standards.
Key Responsibilities:
- Proactively manage a portfolio of customer accounts to ensure prompt payment of purchased debts.
- Liaise with debtors to confirm invoice validity and agree payment timelines.
- Post transactions and maintain accurate client ledgers.
- Use a range of tools to monitor portfolio risk and performance.
- Provide copy invoices and resolve disputes to facilitate payment.
- Communicate with clients and debtors via email, phone, and post.
- Attend monthly portfolio reviews and team meetings.
- Support colleagues across departments as needed.
Requirements:
- Excellent communication and negotiation skills.
- Strong attention to detail and a proactive approach to problem-solving.
- Ability to balance commercial risk with service quality.
- Comfortable working with systems and financial records.
- Previous experience in credit control, finance, or client account management is desirable.
What’s on Offer:
- A supportive and dynamic team environment
- Ongoing training and development opportunities
- Exposure to a broad client base and varied workload
- Career growth potential within a well-established business
- WFH Monday and Friday, early finish on a Friday
Credit Controller employer: Smart10Ltd
Contact Detail:
Smart10Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication and negotiation skills, as these are key for a Credit Controller. Practice common interview questions and think about how you can showcase your attention to detail and problem-solving abilities.
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and interests, and tailor your approach to each company’s culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer’s mind, which is always a plus!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, finance, or client account management, and don’t forget to showcase those excellent communication and negotiation skills we’re after!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and how your proactive approach can benefit our team. Keep it concise but engaging – we want to see your personality!
Showcase Attention to Detail: As a Credit Controller, attention to detail is key. Make sure your application is free from typos and errors. This shows us that you take pride in your work and understand the importance of accuracy in managing customer accounts.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to find all the info you need about the role and our company. We can’t wait to hear from you!
How to prepare for a job interview at Smart10Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial records and client ledgers. Brush up on your numerical skills and be ready to discuss how you've managed accounts in the past. Be prepared to share specific examples of how you’ve ensured timely payments and resolved disputes.
✨Master Communication
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would handle difficult conversations with debtors and prepare some strategies for negotiation that showcase your ability to maintain positive relationships.
✨Showcase Your Problem-Solving Skills
Credit control often involves navigating tricky situations. Prepare to discuss times when you've proactively solved problems or mitigated risks. Highlight your attention to detail and how it has helped you manage portfolios effectively.
✨Familiarise Yourself with Tools
You’ll need to use various tools to monitor portfolio risk and performance. Research the systems commonly used in credit control and be ready to discuss your experience with similar software. If you don’t have direct experience, mention any transferable skills from previous roles.
