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- Tasks: Manage customer accounts and ensure timely payments while maintaining positive relationships.
- Company: Join Smart10, a multi-award-winning recruitment consultancy with a focus on diverse placements.
- Benefits: Enjoy hybrid working, ongoing training, and career growth opportunities in a supportive team.
- Why this job: Be part of a dynamic finance team and make a real impact on customer relationships.
- Qualifications: Strong communication skills and attention to detail; previous credit control experience is a plus.
- Other info: Work Monday to Friday with an early finish on Fridays!
The predicted salary is between 27000 - 33000 £ per year.
Job Title: Credit Controller Location: Hemel Hempstead Salary: £30,000 – £33,000 Hours: Monday to Friday 8:30am to 5pm (Hybrid) Contract Type: Permanent Overview: Are you a detail-oriented professional with a knack for relationship management and a passion for credit control? We\’re looking for a Credit Controller to join a collaborative finance team and play a key role in managing customer debt portfolios. As a Credit Controller, you will be the first point of contact for debtor communications, helping to ensure timely payments and maintain positive relationships. Your focus will be on overseeing a client portfolio, verifying invoices, and managing risk, all while supporting excellent customer service standards. Key Responsibilities: Proactively manage a portfolio of customer accounts to ensure prompt payment of purchased debts. Liaise with debtors to confirm invoice validity and agree payment timelines. Post transactions and maintain accurate client ledgers. Use a range of tools to monitor portfolio risk and performance. Provide copy invoices and resolve disputes to facilitate payment. Communicate with clients and debtors via email, phone, and post. Attend monthly portfolio reviews and team meetings. Support colleagues across departments as needed. Requirements: Excellent communication and negotiation skills. Strong attention to detail and a proactive approach to problem-solving. Ability to balance commercial risk with service quality. Comfortable working with systems and financial records. Previous experience in credit control, finance, or client account management is desirable. What’s on Offer: A supportive and dynamic team environment Ongoing training and development opportunities Exposure to a broad client base and varied workload Career growth potential within a well-established business WFH Monday and Friday, early finish on a Friday Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy
Credit Controller employer: Smart10Ltd
Contact Detail:
Smart10Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with common credit control practices and tools. Understanding the basics of managing customer debt portfolios will help you speak confidently about your experience and how you can contribute to our team.
✨Tip Number 2
Brush up on your communication and negotiation skills. As a Credit Controller, you'll need to effectively liaise with clients and debtors, so being able to demonstrate your ability to handle difficult conversations will set you apart.
✨Tip Number 3
Research our company culture and values. Showing that you align with our collaborative and supportive environment will make a positive impression during any discussions or interviews.
✨Tip Number 4
Prepare examples from your previous experience that highlight your attention to detail and problem-solving skills. Being able to share specific instances where you've successfully managed accounts or resolved disputes will showcase your suitability for the role.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Credit Controller. Familiarise yourself with the key tasks mentioned in the job description, such as managing customer accounts and ensuring timely payments.
Tailor Your CV: Customise your CV to highlight relevant experience in credit control or finance. Emphasise your communication skills, attention to detail, and any previous roles that involved managing client accounts or resolving disputes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for credit control and your ability to manage relationships effectively. Mention specific examples from your past experiences that demonstrate your problem-solving skills and proactive approach.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Smart10Ltd
✨Showcase Your Communication Skills
As a Credit Controller, you'll need excellent communication skills. During the interview, demonstrate your ability to articulate thoughts clearly and engage in active listening. Prepare examples of how you've successfully managed client relationships or resolved disputes in the past.
✨Highlight Your Attention to Detail
Attention to detail is crucial in credit control. Be ready to discuss specific instances where your meticulous nature helped prevent errors or improved processes. You might even want to bring along a sample of your work that showcases your accuracy in managing financial records.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Credit Controller and how you would handle them. Practising these scenarios can help you respond confidently during the interview.
✨Research the Company and Its Clients
Understanding the company and its client base can give you an edge. Research their industry, typical clients, and any recent news. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
