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For Companies At a Glance
- Tasks: Make calls to book appointments and provide excellent customer service.
- Company: Join a friendly team at Smart10 Recruitment Group.
- Benefits: Competitive pay, immediate start, and potential for extension.
- Why this job: Gain valuable experience in a fast-paced, customer-focused role.
- Qualifications: Strong computer skills and excellent communication abilities.
- Other info: Opportunity to work in a supportive environment with career growth.
The predicted salary is between 13 - 15 £ per hour.
A temporary Appointment Booker / Administrator position based in Hatfield, Monday to Friday, 9:00am - 5:00pm. Initially for 2 weeks, with potential for extension. Hourly rate: £13.00 - £15.00 per hour.
The Opportunity
We are currently recruiting for a confident and organised Appointment Booker / Administrator to join a busy team. This is a fast-paced, temporary position ideal for someone who enjoys speaking with people, is highly computer literate, and can hit the ground running.
Key Responsibilities
- Making a high volume of outbound calls to tenants to arrange essential works
- Booking appointments efficiently and accurately
- Updating internal CRM systems and maintaining accurate records
- Providing reassurance and building trust with tenants
- Handling queries professionally while delivering excellent customer service
What We’re Looking For
- Strong computer skills with confidence using PCs and CRM systems
- Excellent communication skills with a professional telephone manner
- Confident, persuasive, and comfortable negotiating when required
- Ability to reassure customers and build rapport quickly
- Highly organised with good attention to detail
- Reliable and available immediately
Why Apply?
- Immediate start available
- Friendly and supportive team
- Potential for the assignment to be extended
- Great opportunity to gain valuable experience in a customer-focused administrative role
If you are proactive, personable, and ready for your next temporary opportunity, we would love to hear from you.
Appointment Booker / Administrator employer: Smart10Ltd
Contact Detail:
Smart10Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appointment Booker / Administrator
✨Tip Number 1
Get your phone ready! Since this role involves making a high volume of outbound calls, practice your pitch. Be clear and confident when speaking to potential employers, and don’t forget to smile – it really comes through the phone!
✨Tip Number 2
Show off your organisational skills! When you’re on the call, mention how you can efficiently manage appointments and keep records up to date. This will demonstrate that you’re not just a talker but also someone who can handle the admin side of things.
✨Tip Number 3
Be personable! This job is all about building trust with tenants, so make sure to highlight your excellent communication skills. Share examples of how you’ve reassured customers in the past – it’ll show you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always updating our listings, so keep an eye out for more opportunities that match your skills!
We think you need these skills to ace Appointment Booker / Administrator
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your strong computer skills and any previous customer service roles to catch our eye!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your key achievements and how they relate to the Appointment Booker / Administrator role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Smart10Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Appointment Booker / Administrator. Familiarise yourself with the key tasks like making outbound calls and updating CRM systems. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
Since this role involves a lot of phone work, practice your telephone manner. Try role-playing with a friend or family member to get comfortable with making calls and handling queries. Being confident and clear in your communication will set you apart from other candidates.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks or appointments in the past. Highlight your attention to detail and how you keep records accurate. This will reassure the interviewer that you can handle the fast-paced environment they’re looking for.
✨Build Rapport Quickly
During the interview, focus on building a connection with the interviewer. Use friendly body language and be personable. Show that you can easily build trust with tenants, as this is crucial for the role. A warm approach can make a lasting impression!
