At a Glance
- Tasks: Support sales activities, manage orders, and build customer relationships in a dynamic office environment.
- Company: Join a growing commercial team in Hemel Hempstead with a focus on collaboration.
- Benefits: Competitive salary, career development, and a supportive team atmosphere.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Make an impact by helping customers and driving new business opportunities.
- Qualifications: Experience in sales support or customer service, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 35000 £ per year.
Location: Hemel Hempstead
Salary: £30,000 to £35,000
Working Pattern: Full time, fully office based
What's on Offer
- Salary of £30,000 to £35,000.
- Full time permanent position.
- Fully office based in Hemel Hempstead.
- Opportunity to work closely with an experienced commercial team.
- Varied role combining customer service, administration, sales support and business development.
- Career development within a growing business.
The Opportunity
We are recruiting for a Sales Support Executive to join a growing commercial team based in Hemel Hempstead. This is an excellent opportunity for someone who enjoys building customer relationships, supporting sales activity and managing the full order process from enquiry through to delivery.
Working closely with the Business Development Manager and finance team, you will play a key role in supporting customers, identifying new business opportunities and ensuring orders are processed accurately and efficiently.
Key Responsibilities
- Maintain and develop relationships with existing customers while identifying and engaging with new prospects.
- Generate new business opportunities through outbound calls, emails and lead follow up.
- Build relationships with landscape architects and other target customers.
- Prepare and issue quotations, following them up to maximise sales opportunities.
- Process customer orders accurately and efficiently.
- Manage sample requests.
- Coordinate deliveries with manufacturing sites and logistics providers.
- Prepare commercial documentation for imports and deliveries where required.
- Liaise with internal departments to ensure product availability and delivery schedules are met.
- Work closely with the finance team regarding customer accounts.
- Maintain accurate customer records and update internal CRM and commercial systems.
- Produce reports and keep commercial activity up to date.
- Respond to customer enquiries by telephone and email, providing product information, pricing and delivery advice.
About You
You will be a proactive and organised individual with strong commercial awareness and excellent communication skills. You will enjoy working in a fast paced office environment and be confident managing multiple priorities.
You will have:
- Previous experience in an internal sales, commercial support or customer service role.
- Excellent written and verbal communication skills.
- Strong organisational and administrative abilities.
- A proactive approach with a willingness to learn.
- Good commercial awareness and confidence speaking with customers.
- Strong numerical skills and attention to detail.
- Good working knowledge of Microsoft Office, particularly Outlook and Excel.
- Experience using CRM or order processing systems would be advantageous.
Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors.
Contact Details:
Smart10 Ltd, Trading as SMT Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at Smart10 Ltd, Trading as SMT Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Smart10 Ltd, Trading as SMT Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Smart10 Ltd, Trading as SMT Recruitment:When writing your cover letter, make sure to tailor your message specifically for Smart10 Ltd, Trading as SMT Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Smart10 Ltd, Trading as SMT Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Smart10 Ltd, Trading as SMT Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Smart10 Ltd, Trading as SMT Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Smart10 Ltd, Trading as SMT Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
