At a Glance
- Tasks: Manage client enquiries and convert them into long-term relationships while ensuring compliance.
- Company: Established London-based professional services firm with a focus on growth and development.
- Benefits: Competitive salary, bonus scheme, 25 days leave, and career development opportunities.
- Other info: Hybrid work model after training with excellent career growth potential.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: Two years’ experience in sales or client management, ideally in legal or professional services.
The predicted salary is between 35000 - 35000 £ per year.
Salary: £35,000 per annum plus commission
Location: Whitechapel, London
Contract: Full time, permanent
Hours: Monday to Friday 9.30 am – 5.30 pm; Hybrid after successful training 2 days from home
About the Client
This established London-based professional services firm is looking for a Business Executive to join their property team. The department handles a diverse range of property matters and is committed to ongoing professional development at all levels.
The Role
An exciting opportunity has arisen for a New Business Executive. This is a key position within the department, combining business development, client relationship management, and compliance responsibilities. You will act as the first point of contact for prospective clients and introducers, playing a central role in converting enquiries into instructions while ensuring a smooth and compliant onboarding process. Your contribution will directly impact revenue growth and client experience.
Key Responsibilities
- Managing and responding to new client enquiries via phone, email, and online platforms
- Qualifying leads and identifying client needs
- Preparing tailored service information and fee estimates
- Promoting and upselling property-related legal services
- Managing client onboarding, including gathering required documentation
- Conducting AML checks, ID verification, and source of funds assessments
- Liaising closely with fee earners to ensure seamless handover of new matters
- Recording and tracking enquiries and conversion data via the practice management system
- Supporting wider business development and cross-selling initiatives
- Working towards agreed new client acquisition and revenue targets
About You
You will have at least two years’ experience in sales, client relationship management, or a similar commercially focused role, ideally within legal or professional services. You will demonstrate:
- A proven ability to meet or exceed targets
- Excellent communication and interpersonal skills
- Confidence managing compliance and onboarding processes
- Strong organisational skills and attention to detail
- A proactive, commercially minded approach
- Experience using practice management or CRM systems (preferred)
You will be personable, self‑motivated, and confident in converting enquiries into long‑term client relationships.
Benefits
- 25 days annual leave (increasing with length of service)
- Birthday leave
- Bonus scheme
- Career development programme
- Cycle to Work scheme
- Health Cashback Plan
- Length of service awards
- Wellbeing initiatives
New Business Executive — Hybrid Role with Growth Bonus employer: Smart10 Ltd, Trading as SMT Recruitment
This established London-based professional services firm offers a dynamic and supportive work environment for the New Business Executive role, with a strong emphasis on employee growth and development. Employees benefit from a generous bonus scheme, extensive annual leave, and wellbeing initiatives, all while enjoying a hybrid working model after training. The firm's commitment to professional development and a collaborative culture makes it an excellent employer for those seeking a rewarding career in the property sector.
Contact Details:
Smart10 Ltd, Trading as SMT Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Business Executive — Hybrid Role with Growth Bonus
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that New Business Executive role.
✨Tip Number 2
Practice your pitch! You’ll be the first point of contact for clients, so make sure you can confidently explain what you bring to the table. Role-play with a friend or record yourself to refine your delivery.
✨Tip Number 3
Follow up on leads like it’s your job (because it might be soon!). After initial conversations, send a quick email to thank them for their time and reiterate your interest. It shows you're proactive and keen!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those client interactions. Plus, it’s the best way to get noticed by our hiring team!
We think you need these skills to ace New Business Executive — Hybrid Role with Growth Bonus
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of New Business Executive. Highlight your experience in sales and client relationship management, and don’t forget to mention any relevant achievements that show you can meet or exceed targets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and how your skills align with the responsibilities listed in the job description.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Keep your language clear and professional, but let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as a New Business Executive.
How to prepare for a job interview at Smart10 Ltd, Trading as SMT Recruitment
✨Know Your Stuff
Make sure you understand the role of a New Business Executive inside out. Familiarise yourself with the key responsibilities, especially around client onboarding and compliance processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Sales Skills
Prepare examples from your past experience where you've successfully managed client relationships or exceeded sales targets. Be ready to discuss how you qualified leads and converted enquiries into long-term clients. This will demonstrate your ability to contribute to revenue growth.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to business development and client management. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Be Personable and Professional
As the first point of contact for prospective clients, your interpersonal skills are crucial. Practice being friendly yet professional during the interview. A positive attitude can go a long way in making a great first impression!