At a Glance
- Tasks: Manage client enquiries and convert them into lasting relationships while ensuring compliance.
- Company: Established London-based professional services firm with a focus on property matters.
- Benefits: 25 days annual leave, bonus scheme, career development, and wellbeing initiatives.
- Other info: Hybrid work after training with great career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: 2+ years in sales or client management, excellent communication skills, and a proactive mindset.
The predicted salary is between 35000 - 35000 £ per year.
Salary: £35,000 per annum plus commission
Location: Whitechapel, London
Contract: Full time, permanent
Hours: Monday to Friday 9.30 - 5.30 pm; hybrid after successful training 2 days from home
About the Client
This established London-based professional services firm is looking for a Business Executive to join their property team. The department handles a diverse range of property matters and is committed to ongoing professional development at all levels.
The Role
An exciting opportunity has arisen for a New Business Executive. This is a key position within the department, combining business development, client relationship management, and compliance responsibilities. You will act as the first point of contact for prospective clients and introducers, playing a central role in converting enquiries into instructions while ensuring a smooth and compliant onboarding process. Your contribution will directly impact revenue growth and client experience.
Key Responsibilities
- Managing and responding to new client enquiries via phone, email, and online platforms
- Qualifying leads and identifying client needs
- Preparing tailored service information and fee estimates
- Promoting and upselling property-related legal services
- Managing client onboarding, including gathering required documentation
- Conducting AML checks, ID verification, and source of funds assessments
- Liaising closely with fee earners to ensure seamless handover of new matters
- Recording and tracking enquiries and conversion data via the practice management system
- Supporting wider business development and cross-selling initiatives
- Working towards agreed new client acquisition and revenue targets
About You
You will have at least two years' experience in sales, client relationship management, or a similar commercially focused role, ideally within legal or professional services. You will demonstrate:
- A proven ability to meet or exceed targets
- Excellent communication and interpersonal skills
- Confidence managing compliance and onboarding processes
- Strong organisational skills and attention to detail
- A proactive, commercially minded approach
- Experience using practice management or CRM systems (preferred)
You will be personable, self-motivated, and confident in converting enquiries into long-term client relationships.
Benefits
- 25 days annual leave (increasing with length of service)
- Birthday leave
- Bonus scheme
- Career development programme
- Cycling to Work scheme
- Health Cashback Plan
- Length of service awards
- Wellbeing initiatives
Hybrid New Business Executive – Property Services employer: Smart10 Ltd, Trading as SMT Recruitment
Join a dynamic and established professional services firm in Whitechapel, London, where your role as a New Business Executive will be pivotal in driving client relationships and revenue growth. With a strong commitment to employee development, you will benefit from a supportive work culture that values your contributions, offers generous annual leave, and provides opportunities for career advancement. Enjoy the flexibility of hybrid working after training, alongside a range of wellbeing initiatives and a bonus scheme that rewards your hard work.
Contact Details:
Smart10 Ltd, Trading as SMT Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid New Business Executive – Property Services
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and team members. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate how your skills and experience align with the role of New Business Executive. Keep it concise and engaging to grab their attention.
✨Tip Number 3
Network like a pro! Attend industry events or join relevant online groups. Building relationships can lead to referrals and insider info about job openings that might not be advertised.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you email. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Hybrid New Business Executive – Property Services
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the New Business Executive role. Highlight your experience in sales and client relationship management, and show us how you can meet those targets we’re looking for!
Show Off Your Communication Skills:Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d engage with clients.
Be Detail-Oriented:Attention to detail is key in this position, especially when managing compliance and onboarding processes. Make sure your application is free from errors and showcases your organisational skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Smart10 Ltd, Trading as SMT Recruitment
✨Know Your Stuff
Make sure you understand the property services sector and the specific role of a New Business Executive. Brush up on common property-related legal services and be ready to discuss how you can contribute to client onboarding and compliance processes.
✨Showcase Your Sales Skills
Prepare examples from your past experience where you've successfully converted leads into clients. Highlight your ability to meet targets and how your proactive approach has led to revenue growth in previous roles.
✨Practice Your Communication
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Role-play potential interview questions with a friend to refine your responses and ensure you come across as personable and engaging.
✨Be Ready for Compliance Questions
Expect questions about compliance and onboarding processes. Familiarise yourself with AML checks and ID verification procedures, and be prepared to discuss how you would manage these aspects effectively in your role.
